Analysis of the Role of Technological Alignment on Organization Performance: A Perspective of Commercial Banks in Nyeri County, Kenya

Simple item page
dc.contributor.authorMuthaura, Martin Kimathi
dc.contributor.authorKinyua, Godfrey Muigai
dc.date.accessioned2023-04-17T10:13:02Z
dc.date.available2023-04-17T10:13:02Z
dc.date.issued2021
dc.descriptionArticleen_US
dc.description.abstractAbstract: The study sought to examine the role of technological alignment on performance of commercial banks within Nyeri County, Kenya. Technological alignment was measured in terms of product technological innovation, blockchain technology and Fintech technology adoption. Similarly, organizational performance was measured in terms of customer satisfaction, employee satisfaction, market share and capacity utilization. The study employed descriptive research design and its targeted employees in 14 commercial banks in Nyeri County. Semi-structured questionnaire was used to collect primary data. Descriptive analysis and inferential analysis were done and the findings presented in tables and figures. Qualitative data was analyzed using content analysis and presented in prose form. The study established that technological alignment through modern-day banking technologies, investing and equipping the bank with new technologies that is accessed by all staff and availability of financial and human resources under resource alignment resulted in improved bank performance. The study recommended that the bank management and other firms to adopt the use of technological alignment for enhanced operational efficiency, delivery of high quality service as well as innovative products.en_US
dc.identifier.citationMuthaura, M. K., & Kinyua, G. M. (2021). Analysis of the Role of Technological Alignment on Organization Performance: A Perspective of Commercial Banks in Nyeri County, Kenya. International Journal of Innovative Research and Advanced Studies, 8(6), 9-14.en_US
dc.identifier.issn2394-4404
dc.identifier.urihttp://ir-library.ku.ac.ke/handle/123456789/25218
dc.language.isoenen_US
dc.publisherInternational Journal of Innovative Research and Advanced Studies (IJIRAS)en_US
dc.subjectTechnological Alignmenten_US
dc.subjectOrganizational Performanceen_US
dc.subjectInnovationen_US
dc.titleAnalysis of the Role of Technological Alignment on Organization Performance: A Perspective of Commercial Banks in Nyeri County, Kenyaen_US
dc.typeArticleen_US
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Analysis of the Role of Technological Alignment on Organization Performance A Perspective of Commercial Banks in Nyeri County, Kenya.pdf
Size:
280.6 KB
Format:
Adobe Portable Document Format
Description:
Full text Article
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
RP-Department of Business Administration