RP-Department of Business Administration

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Project Integration Management and Performance of Building Construction Projects in Nairobi City County, Kenya
(Strategic Journals, 2025-08) Keseko, Elizabeth K.; Tumuti, Joshua
This study assessed the effect of project integration management on the performance of building construction projects in Nairobi City County, Kenya. The theoretical framework was anchored in the systems theory, the stakeholder theory, and the Kotter’s eight-step model. The unity of analysis constituted 140 building construction projects across the Nairobi Eastern Boruogh Sub Counties. The study adopted the Yamane formula sampling 104 project managers as respondents selected using the purposive sampling approach. Data was collected using questionnaires. 11 respondents were randomly selected for a pilot study in Embakasi West Sub County to ensure the instruments' reliability and validity. Reliability was measured at 0.721 using Cronbach's Alpha Coefficient. Both descriptive and inferential statistics were employed to identify correlations between the project integration management practices and project performance. Data was analyzed using Statistical Package for Social Sciences (SPSS) Version 28 and results presented in tables and figures. Findings revealed a positive significant relationship between the project integration management practices: stakeholder management, resource management, change management, communication management and the performance of building construction projects in Nairobi City County. The overall linear regression model was a good fit:[(F0.05 (4, 93) = 14.209, p < 0.05), r=0.807, R2=0.65]. The findings established that 65% of changes in the performance of Nairobi City County building construction projects were attributed to variation in project integration management practices employed. The research indicated that most projects were completed within their budgetary provisions and stakeholders were satisfied with the final project outcome. However, there was evident uncertainty as pertains to projects being completed within the set time schedules. The study concluded that project integration management is crucial towards the performance of building construction projects. The study recommended that project managers, project supervisors and all project stakeholders should adopt all project integration management practices to enhance the overall performance of building construction projects and that policymakers should prioritize the development of comprehensive project integration systems and training programs to strengthen project performance. The researcher suggests further research on the impact of technological advancements in project integration management strategies on project outcomes.
Management Competencies and Performance of Health Projects Funded By Nairobi City County, Kenya
(Strategic Journals, 2025-08) Kyalo, Irene Nthenya; Kyalo, Josphat
This research ascertained the effect of management competencies and success of health projects funded by Nairobi City County, Kenya. Descriptive and inferential research design was utilized in this research. The target audience was 12 completed health projects with 180 staffs. Stratified random sampling was employed to determine a sample size of 80 respondents. Structured questionnaires were distributed to respondents to obtain data. The SPSS was utilized for data analysis. Descriptive statistics such as mean, standard deviation, variance, and correlation was employed to illustrate the relationship between variables. Multiple linear regression analysis was employed to demonstrate the link between research variables. The questionnaire's validity was assessed via Content validity, Construct validity, and Criterion validity. The Cronbach's Alpha coefficient was utilized to assess reliability. The study found that the managerial communication (β=0.0152, p=0.002), interpersonal skills (β=0.0417, p=0.003), decision making (β=0.0612, p=0.004) and problem solving (β=0.0338, p=0.003) had a favorable significant influence on the success of health projects funded by Nairobi City County. The study concludes that effective managerial communication enhances collaboration among team members, leading to improved coordination in health projects financed by Nairobi City County. Interpersonal skills facilitate effective communication among team members, ensuring that everyone is on the same page regarding project goals and objectives. Effective decision-making significantly enhances the performance of health projects funded by Nairobi City County by ensuring that resources are allocated efficiently and strategically. Fostering collaboration among stakeholders, including government agencies, NGOs, and community members, to create more effective health solutions. The research recommends that the County should carry out an in-depth analysis of the communication strategies employed by managers to convey information about the performance of health initiatives supported by Nairobi City County. The County should focus on developing active listening techniques to better understand community needs and concerns during health initiative meetings. The County should implement stakeholder engagement strategies to gather diverse perspectives and insights that can inform the evaluation and performance assessment of health initiatives. The County should develop a comprehensive training program for health workers to enhance their analytical skills and decision-making processes.
Resources Alignment and Performance of Public Transport Service Sector in Nairobi City County, Kenya
(Strategic Journals, 2025-08) Huka, Yahya Ahamed; Anyieni, Abel
Despite the pivotal role of the Matatu Sacco sector in economic development, it faced numerous challenges, including a decline in new registrations and road traffic accidents, particularly in Nairobi City County. The study aimed to investigate the effect of resource alignment on the performance of public transport services in Nairobi City County, Kenya, focusing on the Matatu Sacco sector. The research design used in the study was carried out through descriptive survey and it was meant to test the hypotheses on the alignment of the organizational structure, resource, marketing and culture with its impact on organizational performance on the public transport sector. The target study consisted of all the 73 registered, public transport service Saccos within Nairobi City County. A stratified sampling procedure was adopted to determine a representative sample in each of the transport Sacco. The sample was selected so that it contained general managers, human resource managers, finance managers and operations managers, the total number of samples is 116. Primary data was obtained through structured questionnaires that were to be administered on the selected managers. The results indicated that resource alignment (r = 0.615, p = 0.000) had more positive influence on organizational performance. On basis of the findings, it is suggested that organizations should concentrate on ensuring effective integration of resources with strategy. They should think of the policies to encourage flexibility of organizational designs, resource allocation systems, and cross-departmental cooperation policies that may lead to better performance and competitiveness.
Monetary Rewards and Promotion Initiatives on Employee Performance in Kenya Revenue Authority in Nairobi City County
(Strategic Journals, 2025-08) Wango, Mercy Njoki; Makhamara, Felistus
This study examined the influence of motivational rewards and promotion initiatives on employee performance at the Kenya Revenue Authority in Nairobi City County. The methodology used in the study was descriptive research design. The organization targeted was Kenya Revenue Authority and the respondents were 338 employees. The sample design used was stratified technique and the selection of the respondents was done using simple random sampling method. The sample size was 183 respondents determined by applying Taro Yamane formula. The type of data collection tool used was a semi-structured questionnaire. Piloting of questionnaire was done at Customs Services Department involving 18 respondents who represented 10% of the sample size. The validity of the instrument was ensured by applying the content and face validity assessments. The reliability was determined by using Cronbach’s alpha coefficient in which the study achieved and aggregate alpha value of 0.774 which meant that the questionnaire items were reliable. The quantitative data was analysed using descriptive statistics and use of inferential statistics like correlation analysis and regression analysis. The presentation of results was in tables. The study revealed that monetary rewards (β=0.0215, p=0.003) and promotion (β=0.0306, p=0.002) significantly influence the employee performance. The study concludes that a well-organized monetary reward system demonstrates to employees that the company appreciates their accomplishments and the methods they use, promoting desirable behaviors, enhancing morale, and reinforcing company culture. Promotion demonstrates the organization’s dedication to developing current talent and valuing diligent efforts, boosting motivation and fostering loyalty to the company. the recommendation brought from the conclusions were that there is need to provide incentives such as bonuses and revenue sharing programs for present recognition of employees who are contributing much to the organization at the same time promoting better performance. The organization must guarantee that employees comprehend their roles, responsibilities, and performance expectations from the very beginning to empower them to work towards defined objectives.
Total Quality Management Practices and Performance of Commercial Banks in Kenya: Case of Kenya Commercial Bank Limited
(International Academic Journal of Human Resource and Business Administration (IAJHRBA), 2018-03-20) Abdullahi, Amina Ayan; Bett, Shadrack
The overall goal of any business entity is to have the needs of customers satisfied. They do this by offering quality products or services. It is imperative that within an organization, all internal customers are satisfied to ensure complete satisfaction of external customers. Total Quality Management is the most currently used means of management that aim at enhancing financial performance of organizations by meeting its customer needs and quality of the products. The study mainly sought to find out the major influence that; concept of total quality has on the management of Commercial banks in Kenya. The study sought to establish the effect of total quality management practices and performance of Commercial banks in Kenya, case of Kenya Commercial Bank Limited. The objectives of the study were to establish effect of employee involvement, management commitment, continual improvement and customer focus on performance of commercial banks in Kenya, case of Kenya Commercial Bank Limited. The study was based on Knowledge based theory, Deming’s theory of Total quality management and systems approach theory. The study used descriptive research design and a population of 104 respondents drawn from top and middle level management. A sample of 40% was taken generating 42 respondents. Both structured and unstructured questionnaires with closed and open-ended questions were used intensively to gather relevant data that was used in this study. Different questions were used to give the respondents a wide variety and give room for respondents to answer the objectives. Quantitative data collected was analyzed by the use of descriptive statistics using SPSS (Version 22) and presented through percentages, means, standard deviations and frequencies. In addition, the study conducted a multiple regression analysis to estimate the model for the study. The analysed data was presented in graphs, frequencies, charts and tables for interpretation and to enable draw conclusions and recommendations thereof. The study revealed that most total management practices employed by the Kenya Commercial Bank Limited were employee involvement, top management commitment, continuous improvement and customer focus. TQM practices are meant to foster performance of commercial banks in Kenya. The study recommended that for the commercial banks and financial institutions to perform optimally there is need for improved strategy formulation and implementation geared towards TQM practices. Stakeholder involvement needs also to be enhanced to ensure the employees, customers and other parties in the management and running of commercial banks to assist in improving quality service delivery in the industry. The HR policies need to be anchored on employee welfare, participation and customer service to motivate the staff towards positive and high output
Competitive Strategies and Service Delivery Positioning of Commercial Banks in Nairobi City County, Kenya
(Strategic Journals, 2025-08) Kinuthia, Pascaline Wanjiru; Wambua, Peter Phillip
This study established the impact of competitive strategies on service delivery positioning in commercial banks in Kenya. The commercial banking sector has a dynamic environment characterized by intense competition arising from regulatory changes, technological advancements, and ever-changing customer needs and preferences. Challenges such as service inefficiencies, customer dissatisfaction, and limited differentiation still exist, implying that service delivery is not at its best. Customer complaints indicated some gaps in service delivery positioning. The study aimed to establish the effect of cost leadership, differentiation, and focus strategy on service delivery positioning in commercial banks. The SERVQUAL Theory anchored this study. The study used the descriptive research design targeting all 38 commercial banks in Kenya. A total population of 114 respondents was considered, comprising 38 heads of operations staff, 38 general managers, and 38 customer representative personnel. A stratified random sampling based on the three subpopulations was used, and a sample size of 87 respondents was considered. The response rate was 75.6%, and 66 respondents filled out and returned the questionnaire. The study found that cost leadership, differentiation, and focus strategies significantly affect service delivery positioning in commercial banks. The cost leadership strategy enhances service delivery by improving efficiency and attracting price-sensitive customers through cost-cutting and automation measures. Differentiation strengthens service delivery by offering unique, customer-centric products and services. Focus strategy enables banks to specialize in market segments, improving customer loyalty and service efficiency. Commercial banks should adopt advanced automation, invest in employee training, and enhance service accessibility to improve operational efficiency, and deliver high-quality, inclusive services. Additionally, banks should prioritize continuous innovation, customerfocused differentiation, and niche market strategies to foster loyalty and meet evolving customer needs.
Total Quality Management Practices and Performance of Manufacturing Firms in Kenya: Case of Bamburi Cement Limited
(Academic Journal of Human Resource and Business Administration (IAJHRBA), 2018-02-03) Keinan, Abdi Siyad; Karugu, Janesther
Prudential Requirements and Financial Performance of Commercial Banks Listed at the Nairobi Securities Exchange, Kenya
(Strategic Journals, 2025-07) Musili, Johnstone Muimi; Mbuva, Geoffrey
Commercial banks have a vital and varied function they perform. In Kenya, commercial banks are essential to industrialization and job creation as well as the financial development of the majority of market participants. Nonetheless, commercial banks' financial performance has been deteriorating over time. For example, profitability fell to Ksh.112.1 billion in 2020 from Ksh.159.1 billion in the prior financial period—a 29.5% negative shift. The conceptual linkage between commercial banks' financial performance and regulatory standards has portrayed dissimilar debate amongst scholars over the years. This study focused on the precise goals listed; exploring the influence of liquidity, capital adequacy, and asset management on the Nairobi Securities Exchange's (NSE) listing commercial banks' operating results. The investigation was anchored on Keynes liquidity preference, the capital buffer and the liabilities management theory. The investigation utilized causal-effect research approach. The target audience comprise of eleven (11) listed commercial banks in NSE, Kenya whereby census approach was used therein. The study analysis was based on descriptive as well as panel regression analysis.Prior to drawing investigational deductions and conclusions, diagnostic testing was conducted. The outcome was presented using tables and figures. Ethical issues were given preeminence where a permit from Kenyatta University graduate school was sought and NACOSTI in that order. Findings unveiled that liquidity did not demonstrate a statistically significant negative effect on financial performance. However, capital adequacy was uncovered to have a significant and positive influence on financial performance. Additionally, asset management exhibited a significant negative effect on financial performance. The study recommends that banks prioritize alternative risk management strategies, including credit risk, operational risk, and market risk, to improve financial performance. Adopting comprehensive risk management frameworks and diversifying risk exposures would contribute to enhanced financial stability and resilience
Corporate Social Responsibility Strategies and Competitive Advantage of Commercial Banks in Kenya: Case of Equity Bank Kenya Limited
(nternational Academic Journal of Human Resource and Business Administration (IAJHRBA), 2018-01) Muhumed, Quresh Maalim
Corporate social duty assumes an undeniably vital part in business obligation today. Financial, political, and social elements are forming CSR techniques around the globe. Socially mindful corporate execution can be related with a progression of main concern benefits like improved brand image, innovation and reputation in spite of the fact that much of the time, it appears that the time period of the expenses and benefits can be askew where the expenses are quick, and the benefits are not regularly acknowledged quarterly. The execution of business organizations is influenced by their techniques and operations in market and non - market situations. One develop that may catch a noteworthy component of these non-advertise techniques is corporate social obligation. The objectives of the study include; determining the influence of education programs, environmental programs, enterprise development programs and staff welfare programs on competitive gain of Equity bank Kenya Limited. The study was anchored on stakeholder’s theory, strategic leadership theory and resource based view theory. The study used descriptive research design. The target population of this study was composed of all top management staff of equity bank in Kenya drawn from the head office in Nairobi who total to 145. Simple random sampling was used to choose the sample size of 44 which is 30 percent of the total study population. The examination utilized both essential and auxiliary information. Essential information was gathered using semi organized questionnaires directed to staff using pick and drop technique and through email delivery. The instrument was verified for validity by the university supervisor and cronbach alpha was used to test reliability. Quantitative data collected was analysed by the use of statistical Package for Social sciences and excel. Findings were presented by use of tables, frequencies, percentages, means and standard deviation. From the findings, there is strong positive relation between education programs and competitive advantage of magnitude 0.853; this relationship is statistically significant p=0.000
Competitive Strategies and Performance of Organizations in the Pharmaceutical Industry: Case of Pharma Specialities Limited Nairobi, Kenya
(International Academic Journal of Human Resource and Business Administration (IAJHRBA), 2017-12-02) Oyoolo, Julius David; Bett, Shadrack
The study aimed at determining the effect of competitive strategies on the performance of organizations within the pharmaceutical industry in Kenya, a case of Pharma Secialities Limited. The general objective was to establish the effect of competitive strategies on the performance of Pharma Specialities Limited Company. The three main generic strategies of competition which are: cost leadership, differentiation and the focus strategy were considered so as to ascertain their effects on the performance of the company. This study should be of great benefit to Pharma Specialities Limited Company and the stakeholders of this industry for continuous improvement. The study involved a descriptive and crosssectional study design. Data was collected from respondents who were members of staff of the company and working in the various departments of the company through questionnaires. The data was presented in figures and tables. Measures of central tendency and dispersion were calculated and presented. The study targeted the staff of Pharma Specialities Limited Company which is located in Nairobi along Mombasa road in the Phillips Building Park. The target population was thirty eight which is the total population of the Company’s employees composed of three top management staff, twelve middle level staff and twenty three others, mainly the sales representatives. The primary tool for data collection in this study was the questionnaire. The data was keyed into the Statistical Packages for Social Sciences, cleaned and then analysed. Frequencies were run to give charts and percentages of the data and the socio demographic characteristics of the respondents. A Regression analysis was done to test the relationship between the independent variables and the dependent variables. It was found that the four strategies had a positive correlation with the performance of the company
Central Bank of Kenya Monetary Policy and Profitability of Commercial Banks in Kenya
(International Academic Journal of Economics and Finance (IAJEF), 2026-01-21) Makokha, Laura Lamba; Aluoch, Moses Odhiambo
The banking institutions in Kenya are crucial for the country's economic growth. Nevertheless, numerous banks in Kenya have encountered difficulties lately that have affected their operations. These reports show a rising occurrence of loans that are not being repaid and A decline in Return on Assets, dipping below the banking sector standard of approximately 1%. Therefore, the primary emphasis of the present investigation was to explore the impact of central bank of Kenya monetary policy on the profitability of commercial banks in Kenya, with inflation serving as the moderating variable. The research specifically evaluated cash reserve ratio, central bank rate, and open market operations and how they had affected the banks’ profitability. Theories adopted encompassed; financial intermediation theory, Keynesian theory, and the structural theory of inflation. An explanatory type study design was applied. Analysis of 39 commercial operating within Kenya was done applying census. The secondary source of data from 2020 to 2025 was gathered using secondary data collecting form. A trend and times series analyses were used in determining profitability at a certain point in time for the specified timeframe. The process of data analyses involved descriptive statistics and inferential statistics especially the correlation and time series regression methods. The diagnostic tests applied included the; multicollinearity assessment, and a heteroscedasticity evaluation. The findings were displayed in tables. The limitations of the study could include; potential misalignment of secondary data and the precision and comprehensiveness of secondary data could differ, particularly when gathered by various institutions. The ethical standards were upholding integrity and honesty by ensuring transparency throughout the research process. The research observed that cash reserve ratio (r=0.791; p=0.004), Central bank rate (r=0.801; p=0.002) and open market operations (r=0.707; p=0.005) had a positive significant effect on profitability of commercial banks in Kenya. Moreover, inflation was found to have contributed to positive significant moderation between Central Bank of Kenya monetary policy and profitability of commercial banks in Kenya. The conclusion made were that the lower the Central Bank of Kenya cash reserve ratio, the higher the banking lending rate resulting to increased profitability from higher interest income earned. A change in Central Bank of Kenya nterest rate affects the cost of borrowing and returns on commercial banks deposits. The purchase of securities by the Central Bank of Kenya puts more liquidity within the banking system increasing the lending rate of commercial banks thus stimulating borrowing power. The rise in inflation makes the Central Bank of Kenya to increase interest rate so as to make the economy of the country stable which raises the cost of borrowing. The recommendations made were that the commercial banks could look for more alternative source of earning revenue like investment banking, management of assets and advisory service fees. Commercial banks should raise the interest rate on loans when Central bank rates are increased. Commercial banks should effectively manage the asset liability through closer tracking of asset and liability maturity profiles for optimum interest income while handling risks associated with liquidity and interest rates. The commercial banks should adjust their interest rates on loans and deposits for protection of their profit margins
Macroeconomic Variables and Foreign Direct Investment in Kenya
(International Academic Journal of Economics and Finance (IAJEF), 2025-11) Mukabane, Gloria Valerie; Aluoch, Moses Odhiambo
Foreign direct investment has emerged as a noteworthy source of capital flow that links the economies of several emerging nations, including Kenya. As a result, it has become a crucial driver of economic progress in these nations. Over time, foreign direct investments in Kenya have changed, notwithstanding their importance to economic progress. When foreign investors decide to invest or infuse capital into various enterprises, macroeconomic considerations play a significant role. Determining whether Kenya's macroeconomic conditions impact Foreign Direct Investment is therefore crucial. The primary objective of the present investigation is to explore the effects of macroeconomic factors on foreign direct investment in Kenya. The research analysed how inflation, the interest rate, the foreign exchange rate, taxation policy, and the rate of gross domestic product growth affect the inflow of foreign direct investment into Kenya. The study is based on the eclectic paradigm, the purchasing power parity theory, the macroeconomic stability theory and neoclassical growth theory. The research was based on a quantitative correlational type of study design, whereby secondary quarterly timeseries data collected by the Central Bank of Kenya and the Kenya National Bureau of statistics were used. The study period is the year 1990 to 2024. Sample techniques, investigation approach, data collection strategies, and analysis methods were presented. The information collected was thereafter subjected to different diagnostic tests (heteroscedasticity, multicollinearity, stationarity, serial correlation, and normality tests), which are relevant for panel data regression to ensure the validity of the results to be obtained. The data was analyzed based on inferential as well as descriptive statistics and multiple regression modeling. All ethical considerations were duly followed. Findings disclosed that the interest rate negatively and significantly affected foreign direct investment. Inflation rate positively and significantly determines foreign direct investment. Exchange rate influence is said to have affected foreign direct investments positively. Taxation policy provided a significantly positive effect on foreign direct investment. GDP growth rate has a significantly positive effect on foreign direct investment in Kenya. The study recommends that the Central Bank of Kenya ought to pursue a policy of keeping interest rates at rates that do not promote macroeconomic instability, but rates that are not so high as to cause a rise in the cost of borrowing funds that could push away any foreign investors. This was to make Kenya an attractive place to investors because it was easier to earn money in the stable and predictable interest rate environment, fostering a steady flow of capital in the form of investments towards economic growth and development. Such should be accompanied by sensible coordination of fiscal and exchange rate policy so as to achieve a generally supportive climate within which investment takes place
Proactive Work Behavior and Performance of Selected Insurance Companies in Nairobi City County Kenya
(Strategic Journals, 2025-07) Kiunga, Charity Njoki; Kiiru, David
This research ascertained the influence of proactive work behavior on the success of selected insurance firms in Nairobi City County, Kenya. The research utilized a descriptive research design. The research included a population of 59 insurance firms that were based in Nairobi City County. The insurance firm's selection process utilized simple random sampling until a sample size of 170 responders was reached. The research utilized primary data collected through the questionnaire. The quantitative data was studied utilizing both descriptive statistics and inferential statistics. Descriptive statistics included measures such as the mean, mode, median, and standard deviation. Regression and correlation analysis, which were inferential statistical methods, was employed to demonstrate the level of association between the independent factors and the dependent variable. The data was displayed via graphical representations such as graphs, charts, tables, and figures. The research found there was a positive significant of employee taking charge, staff voice expression, staff innovation and employee orientation on performance of selected insurance firms in Nairobi City County Kenya. The research concluded that when employees are given responsibility for the performance of their designated insurance firms, they are predisposed to experience an enhanced sense of ownership to their work. Employees who interact directly with clients can provide valuable feedback on customer preferences and pain points, enabling the company to tailor its products and services accordingly. Staffs who are encouraged to innovate can develop customized insurance products that meet the specific needs of local customers which lead to higher customer satisfaction and loyalty. A well-structured orientation program helps new staff understand the firm’s values and culture, resulting to a stronger emotional connection and commitment to the organization. The research recommends that organizations adopt a formal performance review procedure that evaluates staff on customer service, claims handling, and policy sales. Companies should use questionnaires, suggestion boxes, and digital platforms to allow employees to anonymously rate company performance. Companies should create ways for employees to express ideas without fear of criticism to stimulate creativity. New hires should attend courses on the insurance sector, company performance measures, and Kenyan regulation
Strategic Innovation and Non-Financial Performance at Equity Bank, Nairobi City County, Kenya
(Strategic Journals, 2025-06) Tharamba, Faith Kendi; Ragui, Mary
The motive of the research was to examine the impact of strategic innovation strategies on the non-financial performance at Equity Bank, Nairobi County, Kenya. A case study design was adopted. The 52 Equity Bank Branches in Nairobi County were included. A hybrid questionnaire for data collection was used. Additionally, SPSS facilitated interpretation of the information gathered and presentation of results done in statistical measures. Equity Bank Kenya's product innovation strategies, such as mobile loans and the Equity app, received strong positive feedback, with high agreement (mean 4.24–4.63) on improving customer accessibility, satisfaction, and employee performance. According to the F-test findings, there was a statistically insignificant connection between Equity Bank's non-financial performance and strategic innovation. The T-test results further confirmed that the product innovation strategy had an adverse and statistically insignificant connection with Equity Bank's non-financial performance. Market innovation strategy also had a negative and statistically insignificant connection with non-financial performance. Additionally, organizational innovation strategy had a positive and statistically insignificant association with non-financial performance. Nonetheless, there was a statistically significant and favorable connection between Equity Bank's non-financial performance and process innovation. The findings implied that adopting process innovation strategies such as online banking and automated customer service helped improve Equity Bank's performance. Therefore, Equity Bank should prioritize process innovation strategies over product, market, or organizational innovations to improve its non-financial performance. Policymakers should support the implementation of Internet banking and improve online banking to enhance transaction efficiency. According to the study results, banks should encourage self-service in online banking platforms since it leads to improved customer satisfaction. Moreover, automated customer services should be utilized in banks to ease the workload of employees since they improve performance
Quality Audit, Corporate Governance and Investor Confidence on the Companies Listed at the Nairobi Securities Exchange, Kenya
(International Academic Journal of Economics and Finance (IAJEF), 2025-10) Sule, Ouma Warren; Aluoch, Moses Odhiambo
An important aspect among the prime movers in the equity trading market in the Nairobi Securities Exchange is the investor confidence. It is against this background that this research project was finding out the interplay to which an organization level corporate management practices and governance and quality audit work have on confidence of investor. The objective of this research was to determine how the audit disclosure impacts the investor confidence, how the audit independence impacts the investor confidence, how the audit fees impact the confidence of the investor, how the quality of financial reporting impacts the confidence of the investor and the moderate roles contributed to the above-mentioned effects by corporate governance. The research paper based itself on the theories of signalling effect, stake holder, and resource dependence as well as institutional theories respectively. The researcher also reviewed other research works done previously the during the time series between the year 2020 and 2024 in addition to other previously done research. It also involved descriptive research. It adopted the longitudinal research design and panel method to be in a standpoint at defining the causal relationship among the variables which informed the various assertions arrived at. The researcher confined in analysing data for the period 2020-2024 that was sourced from the published annual financial reports and analysed from targeted 65 listed companies at Nairobi Securities Exchange. The data was analysed inferentially and descriptively to establish correlation between the variables in addition regression analysis. The STATA version 13 was used in carrying out all the analysis. Additionally, several tests with regards to validation and variability to challenge validity of data collection instruments, reliability of the information and regression analysis model of linear form were utilized in analysing the study variables relationships. The research concluded that auditor independence, audit fees and quality of financial reporting had a significant effect on the confidence of the investor while various auditor disclosures were deemed of no significance. Moreover, quality audit and corporate governance were noted to be of substantial effect on the confidence of investor. The research further provides recommendations inter alia, strengthening of corporate governance structures, enhancing auditor independence and fostering high quality reporting and auditor disclosures. During the research, matters ethics was also considered
Strategic Capacity and Implementation of Human Resource Information Systems at Machakos County Government, Kenya
(Strategic Journals, 2025-10) Muriu, Ruth Wambui; Ragui, Mary
This study examined the influence of strategic capacity on the implementation of HRIS in Machakos County Government, Kenya. The specific objectives were to determine the effects of human resource capacity, leadership capacity, and infrastructure capacity on HRIS implementation. This study adopted a descriptive design that covered 280 staff members from both the Human Resource and ICT departments. A total of 155 respondents were drawn using a stratified random sampling approach, and 142 valid questionnaires were collected, producing a response rate of 91.61 percent. After obtaining responses through structured questionnaires, data were processed and analyzed using SPSS Version 25.0. Reliability results showed Cronbach’s Alpha values greater than 0.7 across all variables. Human resource capacity, particularly IT skills and continuous professional development, emerged as the strongest predictor. Leadership commitment and support played a key role in motivating employees and overcoming adoption challenges, while infrastructural resources such as computers and stable internet connectivity were essential for system functionality. The study concluded that strengthening strategic capacity is indispensable for successful HRIS adoption and sustainability in county governments. It recommended investment in staff training, deliberate leadership commitment, and infrastructural upgrading to enhance HRIS outcomes. Policymakers and strategic human resource managers can leverage these insights to optimize HR functions and improve service delivery. Further research is suggested on the influence of organizational culture and change management on HRIS sustainability in the public sector
Information Communication Technology Strategic Drivers and Performance of State Corporations in Kenya
(Strategic Journals, 2025-10) Chesaina, Lawrence Kale; Murigi, Elishiba
Information and Communication Technology (ICT) encompass the automation of processes, control systems, and information generation through the use of computers, telecommunications, software, and related devices. In Kenya, state corporations are instrumental in promoting economic growth, delivering essential services, and managing key sectors such as energy, agriculture, tourism, and education. However, many of these corporations struggle with outdated systems, inefficiencies, and weak ICT integration, which hinder their operational performance. This study examined the influence of selected ICT strategic drivers namely ICT governance, ICT technical expertise, ICT investment, and the relative advantage of ICT adoption on the performance of state corporations in Kenya. Guided by Agency Theory, Human Capital Theory, and the Resource-Based View, the study adopted a descriptive research design and quantitative approach. The target population comprised 204 state corporations, with a sample size of 66 institutions selected through stratified random sampling. Data were collected using structured questionnaires and analyzed using SPSS to generate both descriptive and inferential statistics, including correlation and regression analyses. The findings indicated that ICT governance and technical expertise did not significantly affect performance, whereas ICT investment and the relative advantage of ICT adoption had a positive and significant influence. The study recommended strengthening ICT governance frameworks for accountability, investing strategically in ICT infrastructure, enhancing staff competencies through continuous training, and embedding ICT adoption into corporate strategies supported by effective change management to achieve improved performance, efficiency, and long-term sustainability
Microfinance Services and Financial Performance of Deposit Taking Saccos in Nairobi City County, Kenya
(International Academic Journal of Economics and Finance (IAJEF), 2025-05) Kamurar, Margaret Siameto; Mbuva, Geoffrey
DT SACCOs are financial institutions which offer micro credit services to their members and as a result pivotal contribution towards poverty eradication and creation of jobs arises. However, the conceptual linkage between the aforementioned services they offer to their members and the fluctuating financial performance is still controversial. The academic concern of the current study was to interrogate the causal effect of micro finance services on financial performance of those DT-SACCOs carrying out their ordinary business activities in the County of Nairobi City Kenya. More precisely, the study aimed determining the effect of micro credit on financial performance of DTSACCOs in Nairobi City County, Kenya. Microfinance theory and bank-led theory are the two key suppositions underpinning the current investigation. Since the populace was made up of 42 unit of analysis which was the DT-SACCOs operating in Nairobi City County, survey approach was be relied upon by the researcher when collecting the necessary data. During the actual data collection exercise, the approach of drop and pick the questionnaire was relied upon by the researcher. The unit of observation was the corresponding 42 top management members of each SACCO aforementioned. A data collection schedule was most appropriate and was used for collecting the secondary data. Descriptive, correlational and inferential data analysis were performed after the diagnostic test was completed. It was revealed that micro credit influenced financial performance which was statistically significant and of direct nature. The management group of DT-SACCOs domiciled in the Nairobi City County, Kenya will benefit from the research findings for well-informed decision making will be much in order as far as financial performance improvement is concerned. The point here is that those financial institutions will be able to project the profitability in future with micro credit which they are aware of its prediction power when considered in isolation. SASRA which is a government arm will benefit from the research findings for the contextual viewpoint addressed herein pinpoints areas of enabling policy making to create user-friendly techno financing environment for DT-SACCO members which by extension will promote the socialwellbeing of the nationals in Kenya through more job creation. This study is of its kind in the academic frontier for the scholars will have a cornerstone to guide them on identifying the other relevant contextually researchable areas. That is the study outcome is a reliable empirical anchorage for the linkage between other micro finance services and profitability where by other unit of analysis such as commercial banks, Microfinance Banks which are financial institutions can be brought to research books. Therefore, more suitable empirical models may be created by factoring other micro finance service aspects which significantly address each financial institution.
Project Management Capabilities and Sustainability of Water Projects Funded by the County Government of Makueni, Kenya
(Strategic Journals, 2025-10) Mutevu, Kaluma; Kyalo, Josphat
This research project assessed the effect of project management capabilities on sustainability of water projects funded by the county government of Makueni, Kenya. A descriptive research approach was employed in the study. Data was obtained from 43 completed water projects with a target population of 100 stakeholders. Primary data was gathered utilizing questionnaires which served as the instrument for data collection. The study established that management commitment (β=0.061, p=0.004), stakeholder participation (β=0.1085, p=0.002), resource allocation (β=0.223, p=0.003) and (β=0.3304, p=0.002) had a positive significant effect on the sustainability of water projects funded by the county government of Makueni, Kenya. The study concluded that the management commitment ensured that the necessary resources, including financial, human, and technical resources are allocated to the water projects. Involving community members, local leaders, NGOs, and government agencies in planning, implementation, and monitoring ensures that projects meet community needs. By carefully prioritizing and distributing resources such as funding, manpower, and materials, the county government could ensure that projects are implemented efficiently and effectively. Digital inclusion improved communication and engagement with local communities which helped to build trust and collaboration between the government and the community, leading to more sustainable and successful water projects. The study recommended that to enhance management commitment to water project sustainability in Makueni Kenya, clear goals and objectivesneed to be set. The County government of Makueni, Kenya should involve community members, local leaders, and other relevant stakeholders in the planning, implementation, and monitoring of these projects. Enhancing resource allocation methods involves implementing more efficient and effective strategies to ensure that the limited resources available for water projects in Makueni County are utilized in a sustainable manner. The County government should invest in technology infrastructure such as mobile apps and online platforms that provide real-time information on water availability, quality, and usage.
Financial Management Practices and County Governments’ Financial Performance of Makueni County, Kenya
(International Academic Journal of Economics and Finance (IAJEF), 2025-05) Matheka, Faith; Kosgei, Margaret
There continue to exist challenges in the Kenyan County Governments’ financial performance despite the efforts put in place by the Ministry of National Treasury and Economic Planning to improve the County Governments’ financial performance. This is evidenced by the late submission of financial reports to the Controller of Budget by the County Treasuries, underperformance in own source revenue, presence of high pending bills at the end of each Financial Year, Low absorption of development budget and the failure to submit financial and non-financial reports for the established County Public funds. These aspects undermine the efficient financial performance of the County Governments. The study targeted to ascertain how Financial Management Practices impact on the County Governments’ financial performance with the objectives being to ascertain how financial management practices, financial reporting, financial planning, and control activities affect the County Government's financial performance. The theories employed in the research were the positive accounting theory, agency theory, stewardship theory and the fraud triangle theory. Descriptive research design was applied on all One hundred Makueni County Treasury staff members. First hand data was gathered through administering an online questionnaire using Google Forms. Data analysis was done using SPSS version 25 and MS Excel 2016. Data was presented using charts and tables. The adjusted Rsquared 45.7% of financial performance is explained by financial reporting, financial planning and control activities. The pvalues are less than 0.05 implying that financial reporting, financial planning and control activities are significant in explaining financial performance in Makueni county. The study concluded that financial planning, financial reporting and control activities influence financial performance of County governments. The government should ensure that all the employees adhere to the financial management practices to enable the government function effectively and improve on the financial performance. This will ensure that the resources are used prudently and that objectives of government are achieved

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