Factors Affecting Performance of Staff of Local Authorities in Kenya. (Case of Kisii Municipal Council).
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Date
2013-08-24
Authors
Nyarangi, Ben Onyonka
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Abstract
In order to have a developed country, all regions of the country must move forward in
uniform speed and uniform levels. Local government has been a system of central
govenrmnet through which it could distribute its public goods to all its systems.
Through the local government the central government can be centralized some of the
.services which otherwise could be SOli from the country's headquarters a situation
which is not only cumbersome but it's also wasting and hence inefficient: However,
there has been a hue and cry about the performance in local governments all' over the
country. This research project intended to analyze the various challenges influencing
performance in Local Councils in Kenya. The objectives that guided the study include
establishing how team work and motivation are factors influencing performance, to
determine how leadership is one of the challenges influencing workers performance,
to establish appropriate technology are factors affecting performance of local
councils. The findings of this study are likely to go a long way to lift the standards of
living of the Kisii residents, inform both the government and the local council
leadership, and enable NGO s understand where to chip in and lend a hand to make
Local authorities better services delivery instruments. The overall result of the
research will contribute to the improvement of service delivery which is in tandem
with the on-going public service delivery reforms. The researcher took Kisii
Municipal Council as a case study. Given that, not only geographical, technological
and economical but also other Kisii circumstances, being quite different from other
areas in other parts of Kenya, it may not be possible to generalize the findings of this
study. The study used descriptive, causal and explorative design. The study involved a
stratified population of top management, middle and lower level employees as
respondents. The total population was 424 whereby the management was 27 and the
subordinates were 397. The study took a stratified sample of 20% on the employees
(staff) by the use of simple random sampling procedure and census on management.
A Self Administered Questionnaire (SAQ) which was given at least for two weeks to
allow for free well thought answers was used to collect data. The data was analyzed
using descriptive Statistics and SPSS program and presented by tables and charts .
Description
HF 5549.5 .P35N92