Assessment of the impact of training on organization performance of the manufacturing industries in Thika town
Igamba, John W.
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Competition among organizations producing similar products and services has highly escalated. A lot of funds have been invested in training to enhance both organizational and individual performance and productivity (Babu, 2005). The role of human resource training in business, industry, government, education and health services to mention but a few have got a lot of effects on performance of organizations in achieving their objectives. Thika town is among the most industrialized towns in Kenya especially in the manufacturing industries both service and goods industries. Many training programs have been organized and funded to ensure that the employees in those industries are equipped with the necessary skills. However, little studies have been done on the actual impact of the training program on the employees and the organizations as a whole. This implies that a gap exists between various studies on the impact of training. The impact of the training program should be seen in the individual performance at the work place and also in the overall productivity of the organization. The purpose of this study was to assess the impact of the training programs on the performance of the employees and the industries as a whole, in Thika town. The research employed descriptive research design which targeted 800 employees working in 20 manufacturing industries. A sample size of 80 employees formed 10% of the target population. The 80 employees were randomly selected from the 20 industries 4 employees from each company comprising of a manager, a supervisor and two operational employees. Questionnaires and interviews as well as informal discussion were used to collect the data. The data were analyzed quantitatively using descriptive statistics including frequency counts and percentages. The results of the study were presented using frequency tables, bar graphs and pie charts. From the result findings of the research, it's clear that training plays a major role in improving organization performance. The management of various organizations should inculcate the culture of consistent human resource training. This will highly enhance competition in the business world, and also will keep their employees informed in the various technologies in an ever changing business environment