Factors influencing workplace harassment: a case study of Allpack Industries
Mwacheda, S. J. Robert
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The primary purpose of this research study was to establish factors influencing harassment at workplace by determining the extent personality trait of the victim, personality trait of the perpetrator, organizational culture and work environment influences workplace harassment so as to enable organizations understand potential causes and prevent and counteract the problem. The target population was 400 Allpack Industries Ltd employees and a sample size of 120 was considered for the study. The sample size was stratified into senior management, middle level management, factory staff and support staff. This study used both primary and secondary data. Primary data was collected through structured questionnaire while secondary data was collected from review of archival material. Thirty employees from each stratum were chosen at random and given questionnaires to complete. The collected data was analyzed using descriptive statistics where frequencies were determined. The researcher also undertook content analysis by cross checking patterns and themes through analysis of archival material. The analyzed data was presented in terms of frequency tables, percentages and graphs. Based on data analysis the least contributing factor to workplace harassment was personality trait of the victim followed by the personality trait of perpetrator. Organizational culture was the greatest influencing factor followed by characteristics of work environment. The researcher recommends that organizations need to come up with clear human resource policies and procedures on how victims can report harassment and clear grievance and disciplinary procedures on how to deal with those who harass their colleagues. Also, since according to the findings organizational culture was the greatest influence factor to workplace harassment, the researcher recommends that organizations should work towards adoption of clan and adhocracy cultures which had the least influence to workplace harassment. Organizations should also discourage poor interpersonal relationships and competition work environment. For future studies, the researcher suggests that future studies to be done to assess the prevalence and types of workplace harassment, determine effective intervention and prevention programmes and on how workplace violence impact on a victim's personal life and the effectiveness of the various intervention and violence rehabilitation programmes.