The factors influencing motivation of workers within the tea plantation industry in Kenya
Korir, Caroline Chepkoech
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In every market and economy, workplace environment and employees motivation are vital to business success. Too often, business owners focus exclusively on sales and marketing overlooking the very people that fill such positions. Driving such businesses to higher levels of performance and profit requires intrinsic and extrinsic motivation. Intrinsic motivation is what comes from within, the interest in a task and the satisfaction that comes from doing a job well. Extrinsic motivation comes from outside oneself essentially from rewards. Managers need to understand what motivates employees within the context of the roles they perform. Of all the functions a manager performs, motivating employees is arguably the most complex. This is due in part to the fact that what motivates employees change constantly, for example, as employees' income increases, money may become less of a motivator than recognition of ones' effort at work and as employees get older, interesting work and good working conditions become more motivators. This is due to the fact what motivates one employee may not be a motivator to another employee. In an organization it is possible to find that some employees' work consistently harder than others who are equally talented or qualified. The study of motivation helps managers to understand this kind of variance. More importantly, a working knowledge of what motivates people enable managers to take constructive steps to improve their employees' job performance and hence their productivity is important that a good manager not only selects qualified, experienced and competent people but also gives them the necessary support to enable them to exert effort to achieve high performance. Motivation of staff is important in the currently changing work places and situations since motivated employees are more productive and help the organization to survive. This study was on the factors that influence motivation of workers in the tea plantations in Kenya and the focus was on tea pluckers of James Finlay (K) Ltd in Kericho. The main objective was to find out those specific factors that are important to their motivation. The This study was on the factors that influence motivation of workers in James Finlay (K) Limited. The main objective was to investigate the factors that affected tea pluckers in James Finlay (K) Limited in Kericho. The specific objectives considered how remuneration, working conditions and leadership affected motivation of such workers in that company. Literature review was done and documented in the second chapter on all the issues of motivation, remuneration, working conditions and leadership among others. The study adopted a descriptive research design of which out of a target population of 312 tea pluckers, a sample of 62 was taken. Data was collected by use of questionnaire method and interview. The major finding of the study included the fact that remuneration affects motivation of tea pluckers. In addition to this, working conditions and leadership also contributed significantly. The study concluded that remuneration influenced the motivation of tea pluckers most followed by working conditions and leadership respectively. The study recommends that tea pluckers' minimum wage be raised to match with rising standards of living. The study was faced with a few limitations and a further study is recommended on other factors other these considered by the researcher, that influence the motivation of workers in the tea industry.