An investigation on the effects of organization reforms on employee job satisfaction: the case of prison warders in Kamiti Maximum Prison
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Date
2012-06-26
Authors
Kahuria, Jeremiah Njuguna
Journal Title
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Abstract
The aim of this study was to investigate the effects of organization reforms on employee job
satisfaction, specifically covering prison warders in Kamiti Maximum Security Prison. In
respect to this, some of the key parameters that were looked at included: working conditions,
remuneration, leadership styles and career development. The study had both policy and
academic significance. The findings are expected to assist policy makers, stakeholders and
decision-makers in designing support mechanisms and formulate laws which will improve
the working conditions and welfare of the warders. Scholars may also use these findings to
identify new areas of research and add to the pool of knowledge. The target population
consisted of both male and female warders and descriptive research design was adopted as
the method of data collection. For accurate representation of the entire population of 622
warders, stratified random sampling technique was used so as to have accurate representation
of both categories of the population. Selection of the sample from each category was done
using simple random sampling. A questionnaire was the key instrument for data collection
and it was administered personally. Completed instruments were assembled, edited, coded
and interpreted in relation to research objectives. Data analysis was done using descriptive
statistics for quantitative data and content analysis for qualitative data and the results thereof
were presented using tables, charts and graphs. The study established that majority of the
prison warders in KMSP were men, aged between 26-30 years, literate and had served the
department for considerable period of time and therefore considered experienced and abreast
with prison practices and procedures. However, it was concluded that, despite the much
envisaged prison reforms (Madoka, 2008), Prison warders are still a dissatisfied lot with their
job in relation to Working Conditions, Remuneration, and Career Development opportunities. However it was established that with the prison reforms the -supply of uniform for Prison
warders, promptness with which salary was paid and the opportunity for further education for
prison warders had greatly improved and the end result was job satisfaction among prison
warders. Prison warders suggested that, if the prison reforms are to have effect in their job
satisfaction their salaries and allowances should be reviewed regularly to much the ever
rising inflation rates, there should be vetting of prison leaders before appointment to any
substantive post and that working conditions should be improved by ensuring proper housing
is provided and practicing of job rotation to shun favouritism at the work place. To
effectively address the issue concerned with job satisfaction and dissatisfaction among prison
warders in Kenya, intervention by the concerned ministry to develop suitable job
motivational approaches, review of the remuneration systems and harmonize them with those
of other civil servants, provide avenues and policies for career development was highly
recommended by the researcher.
Description
Department of Business Administration,84p.The HF 5549.5 .J63K3 2011
Keywords
Job satisfaction --Kenya, Organizational change --Kenya