Retention programmes of human resource in the private security firms located in Nairobi, Kenya
Kabera, Margaret Wanjiku
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Organizations today are constantly faced with the challenge of retaining the most competent employees available in the labour market. In order for an organization to achieve its goals and objectives it needs to retain the most competent employees and hence gain a competitive advantage within the industries they operate in. This study was aimed at analyzing the selected retention programmes' applied in retaining competent employees in the private security firms that are constantly faced with high turnover. The objectives of the study were to find out the specific factors that influence labour turnover in the private security firms, to determine the specific factors that influence retention of employees in the Private Security Firms and to establish the strategies that can be adopted by the PSFs to enhance employee retention. The data was collected using structured and unstructured questionnaires, which were administered by the researcher so as to elicit a higher feedback rate. A simple random sampling of the groups was sampled out so as to select the employees to be interviewed using one questionnaire coded 001. Another questionnaire coded 002 was administered to the Human Resource Managers of the PSFs security firms. The data collected was analyzed and presented using the statistical package for social sciences (SPSS). The study found out such factors as motivation of employees, working conditions, individual security, flexi hours where employees suggested that the working hours be reduced from 12 hours to 8 hours and company image determine retention of employees in the private security firms. Human resource ought to develop appropriate recruitment and selection techniques in order to acquire the most competent employees. The researcher suggests that these programmes should be put in place by the human resource in order to minimize the rate of turnover in the private security firms. It is anticipated that the findings will be important to the human resource managers in the private security firms and also the researchers/ academicians who may be carrying further research in the same field.