Factors contributing to high employee turnover in CARE Kenya's refugee assistance project in Dadaab- Garissa district

Abstract

The objective of this research study was to enable the researcher evaluate and identify the factors that determine high employee turn-over in CARE-Kenya's Refugee Assistance Project (RAP) in Dadaab, Garissa district. The research focused on CARE Kenya's RAP because it is involved in the process of coming up with joint/shared support services for refugees in Dadaab - Garissa District. The RAP also provides care and support to people who have fled internal war in Somalia, Sudan, Ethiopia and some parts of Uganda.

The project was divided into three refugee camps namely: Hagadera, IFO and Dagahaley (each with approximately 40,000 refugees) and one administrative units, Dadaab Main Office (DMO). The question that begs an answer is "could there be a way or mechanism that the high rate of employee turnover at CARE- Kenya's RAP can be controlled? And if so, how can the employees be motivated and maintained". Literature from different dictates was reviewed to obtain secondary data for the study in question. Primary data was obtained and analyzed so as to come up with findings and recommendations for the study.

The study adopted an exploratory design that was based on the primary data collected while a descriptive design was also incorporated and concentrated on secondary data by way of making reference to earlier studies carried out to address the issue of employee turnover and also on CARE-Kenya. Both qualitative and quantitative techniques of data analysis were used, to enable gather insights that concern the issues at stake.

The population for this study was the 178 employees at CARE Kenya's RAP in Dadaab, Garissa District. This population was sampled to enable data collection and generalization of the research results or findings, Data was analyzed using descriptive statistics where the researcher made use of frequencies and valid percentages. This analyzed information was then presented by the use of tables, graphs, and charts.

From the analyzed data the researcher made some conclusions based on the findings and recommendations on the way forward based on the objectives from chapter one. The findings of this research exposed a dire need for motivation among the employees of CARE-K RAP in Daadab.