Taxpayer Education and Tax Compliance by Water Vending Businesses in Hargeisa City, Somaliland
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Date
2024
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Journal of African Interdisciplinary Studies (JAIS)
Abstract
An effective tax system is vital for driving economic growth, and tax compliance is a primary focus of the Somaliland Inland Revenue Authority, which aims to maximize revenue collection for essential public services and wage obligations. This research explores the impact of taxpayer education on tax compliance among water vending businesses in Hargeisa, Somaliland. It specifically examines three key areas: the effect of teaching basic tax principles, the impact of communicating tax-related information for awareness, and how assistance with tax filing influences compliance. The study is based on several theories, including the Economic Deterrence Tax Theory and the Theory of Planned Behavior. A descriptive research design guides the data collection process, targeting 326 registered water vending businesses in Hargeisa City. Using the Yamane formula, a sample size of 179 participants was selected through stratified and simple random sampling methods. Data were collected using structured questionnaires, followed by diagnostic tests and analysis through a multiple regression model, with findings presented in various statistical formats. The results indicate that educational, communicative, and practical assistance strategies significantly enhance tax compliance. Teaching tax essentials improves understanding and adherence to obligations, while effective communication raises awareness and fosters positive perceptions of the tax system. Practical assistance simplifies tax filing processes, reducing compliance barriers. Additionally, socio-demographic factors influence the relationship between education and compliance, highlighting the necessity for tailored programs addressing specific needs. To enhance compliance, the study recommends targeted tax education strategies, effective promotional communication, and the provision of practical assistance. It also emphasizes the importance of understanding socio-demographic factors to develop targeted outreach programs. Further research is suggested to evaluate the long-term effects of these strategies and explore the role of digital tools in improving compliance.
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Jirde, H. I & Makori, D. (2024) Taxpayer Education And Tax Compliance By Water Vending Businesses In Hargeisa City, Somaliland. Journal of African Interdisciplinary Studies, 8(10), 215 – 233.