Learner Support for Distance Learning Students’ Graduation in Public Universities in Kenya: A Review Study
Loading...
Date
2019
Authors
Wanderi, Mary N.
Waweru, Samuel N.
Itegi, Florence M.
Journal Title
Journal ISSN
Volume Title
Publisher
ijema
Abstract
Learner support services are the most vital component of any open and distance learning (ODL)
system. It includes wide range of academic and other related activities. The support services
should not only be responsive to the needs of the distance learners but should also be accessible.
Monitoring of the support services has to be a continuous and ongoing exercise, which could
bring constant improvement through innovations in the support services. This paper analyzes the
aim of learner support services, various categories of learner support services, interactive support
services at the study centers, staff responsibility for providing the services, ICT facilities and
equipment necessary to support distance education learners, mode of service delivery and
monitoring mechanism to ensure effective student support services.
Description
article
Keywords
Learner support, Distance learning, support services, student retention, Monitoring
Citation
WAWERU, Samuel N.; WANDERI, Mary N.; ITEGI, Florence M.. Learner support for distance learning students’ retention in Public Universities: A review study. International Journal of Education Management and Administration (IJEMA), [S.l.], v. 4, n. II, p. 34-44, apr. 2019. ISSN 2519-9544.