Human Resource Practices on Employee Performance: A Case of Kenya Revenue Authority
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Date
2021
Authors
Kiogora, Gitonga Frankline
Njoroge, Jane
Journal Title
Journal ISSN
Volume Title
Publisher
IRJBSM
Abstract
The objective of this paper was to determine the effect of Human Resource activities on
employee output in Government institutions-specifically Kenyan parastatals. The specific
objectives were to find out how recruitment, training as well as employee work-life balance
affect their performance derived from the (KRA) Kenya Revenue Authority. Resource-Based
Theory was used in this study since it is most suitable having identified human resources as a
key resource when it comes to continued institutional output and providing the firm with a
competitive edge. The research employed descriptive research methodology and design to
gather data from sampled population. The population of interest cut across all the staff
members including the top management, middle management as well as the supporting staff of
the Kenya Revenue Authority. From a targeted population of 220 Kenya Revenue Authority
employees, a sample size of 73 interviewees was used of which is 30% of the support staff as
well as a purposive selection of the top and middle management. The researcher employed a
semi-structured questionnaire for data collection which was administered by the researcher in
person. Data gathered was subjected to quantitative analysis through descriptive statistics.
Inferential statistics were used in determining the direction, relationship, and strength of the
association amongst the predictor variables and the response value. The study findings
established that human resource practices do not significantly affect employee performance.
The study findings also established that recruitment, training, and work-life balance practices
do not have any significant association and relationship with employee performance. The study
recommends to the policymakers at the Institute of Human Resource, other bodies, human
resource practitioners, and consultants should not necessarily implement the human resource
practices to augment employee performance
Description
Article
Keywords
Recruitment, Training, Work-Life Balance, Employee Performance
Citation
Gitonga, F. K., & Njoroge, J. (2021). HUMAN RESOURCE PRACTICES ON EMPLOYEE PERFORMANCE: A CASE OF KENYA REVENUE AUTHORITY. International Research Journal of Business and Strategic Management, 3(3).