Work Life Balance and Employee Performance of Medical Personnels at Kenyatta National Hospital, Kenya

Abstract

Due to the dynamic nature of the operating environments, organizations in the health sector have since come to the contention that services have to be provided in line with stakeholders’ needs and expectations. Therefore, employee performance stands as an important factor to these organizations. Healthcare personnel stand as the hearts and hands of the health sector. As such, the management of work life balance inherently in modern organizations is of key importance. This is in view of employee performance and worklife balance relationships which in turn determine the performance of institutions in overall. Studies conducted on work life balance nexus with employee performance are characterized by various research gaps cutting across methodological, conceptual ad contextual gaps. This study evaluated work lifebalance effect on medical personnel employee performance at Kenyatta National Hospital, Kenya. The objective with certainty is determining the effect of flexible work conditions, leave management and career development on employee performance of medical personnel at Kenyatta National Hospital, Kenya. Discrepancy theory, spill over theory and compensation theory were employed. Nurses and doctors which was be descriptively design at Kenyatta National Hospital Kenya were covered and a sample size of one hundred and sixty was used based on seventy five doctors (75) and eighty five (85) nurses to be drawn from the hospital; selected through stratified random sampling design. Primary data was relied upon through questionnaires. Validity of the research instruments were be assessed using expert opinion and pilot test while reliability of research construct ascertained via Cronbach Alpha test with a threshold of 0.7. Descriptive statistics, multiple regression (and correlation) analyses were applied. Research ethics was followed in view of stipulated guidelines. The outcome depicted that flexible work conditions, leave management and career development had positive and significant effect on employee performance of medical personnel at Kenyatta National Hospital, Kenya. To this effect the study recommends that in order to experience improvements on efficient and effective delivery of service at the Kenyatta National Hospital, more flexible work conditions should be implemented and existing ones is strengthened to ensure easy adaptability of the medical personnel to new environmental changes for best medical practices.