Crises Experienced in Church Organizations: The Case of Parklands Baptist Church Nairobi Kenya

Abstract

This study evaluated crisis preparedness in churches and focused mainly on crisis communication in Parklands Baptist Church (PBC) in Nairobi, Kenya. The study’s main objective was to find out the types of crises that have affected the church in the past 5 years. The study employed a descriptive research design. The study established that the church experiences crisis but mostly from a rare to often basis. A sizeable number of PBC congregants indicated to have observed different crises in the church. It was inferred that the church rarely communicates to inform about crises to its congregants and this would explain why most congregants in Churches held the belief that the church is rarely engulfed in crises