Performance Appraisal Strategies and Organizational Achievement in Kapkatet Level Four Hospital, Kericho County, Kenya
Keter, Leonard Kiplangat
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Performance appraisal provides an excellent opportunity to fix the problem of organizational achievement in terms of employee engagement, teamwork, time management and innovation. Survival of any organization lies on strategies meant to achieve organizational achievement. The main objective was to establish the effect of performance appraisal strategies on organizational achievement of Kapkatet level four hospital in Kericho County, Kenya. Specific objectives were, to establish the effect of 360 degree evaluation, management by objectives, behavioral anchored rating scale and graphic rating scale on organizational achievement of Kapkatet level four hospital in Kericho County. The findings of the study would be useful to enhance future appraisal of employees in different and related organizations, improve performance appraisal strategies, improve feedback, and enhance career development and other human resource practices linked to appraisal more so in public health sector particularly in Kericho County. The study was anchored on Goal setting theory, expectancy theory and control theory, used a descriptive research design with a target population of 206 employees of the hospital. Stratified random sampling technique was used to select a sample size of 60 respondents. Data was collected by use of a questionnaire and quantitative data was analyzed using descriptive statistics. Data was presented using tables, pie-charts and graphs. The findings revealed that performance appraisal strategies had a positive and significant effect on organizational achievement. From the findings, respondents agreed that objective based appraisals contributed to organizational achievement. The findings showed that management by objectives strategy was objective and that behavioral anchored rating scale was aligned to organizational achievement. Results indicated that graphic rating scale prioritizes tasks for achievement improvement and tasks identified are applied for self-development. The study concluded that the hospital appraise employees’ often through accomplished targets, organization goals, time management and efficiency in performance to increase organizational achievement. The study recommended that the hospital appraises employees periodically and top management continually review, revise and align performance appraisal strategies towards organizational achievement. Performance expectations and actual performance must be deliberated continually and regularly in line with achievement. The study also recommended feedback mechanism be reviewed, simplified and improved to be more detailed and realistic in structure to reflect the prevailing achievement levels.