Human Resource Practices and Performance of Support Staff in Public Secondary Schools In Meru County, Kenya: A Case Study of Buuri West and Imenti South Sub-Counties.
Gitonga, Gerrald Mbaabu
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The aim of this study was to establish the influence of human resource practices on the performance of support staff in selected public schools in Imenti South and Buuri West Sub-Counties in Meru County. This study was motivated by marginalization of the support staff regarding to staffing, remuneration, training and working environment that necessitated a study to promote the sector. Due to varied demands in teaching, the roles of support staff need enforcement to supplement the science of teaching. The guiding objectives of the study were: to determine the effect of staffing function on the performance of support staff in Imenti South and Buuri West sub-counties in Meru County: to establish the extent to which satisfactory remuneration affect support staff performance in public secondary schools in Imenti south and Buuri west Sub-counties in Meru County: to determine the influence of training on performance of support staff in public secondary schools in Imenti south and Buuri west Sub-counties in Meru County: and to assess the correlation of working environment on performance of support staff in public schools in Imenti south and Buuri west Sub-counties in Meru County. The under-pinning theories were Hertzberg‘s two factor theory, social learning motivational theory and staffing theory. Descriptive research design was adopted to provide information for the problem. Content validity was used where the supervisor was given a copy of the research instrument to assess its appropriateness. Also, two experts in the Education Management were consulted to develop the questionnaire in order to ascertain high degree of validity. Cronbach‘s alpha coefficient and Split-half methods were used to test the instrument reliability. A pilot of 10 schools was used before the entire data collection was done. The questionnaires were issued to respondents and collected five days after. The study was conducted on 28 public secondary schools Principals and 226 Non-teaching staff in Imenti South and Buuri West Sub-Counties in Meru County. The study was qualitative and quantitative. Qualitative because data was descriptively interpreted and quantitative for date was obtained from questionnaires that was interpreted using SPSS version 22 statistical packages. The analysis was done by regression in order to estimate the relationship among variables. The study used a likert measurement scale of 1to5 which was administered to 254 persons. These persons were selected through non-probabilistic approach (opportunity sampling) where the researcher chose particular persons due to their availability, willingness and convenience and then proportionate stratified sampling was done for each stratum. Regression analysis was used to qualitatively determine relationships between independent and dependent variables. Findings were presented in tables, figures, bar-graphs, percentages, pie-charts, measures of central tendencies and dispersion methods. The study found that, all the predictors, that is, working environment, staffing, training, and remuneration explained any change in performance of support staff up to 77.9 per cent. F-Value was also found to be 160.388 with p-Value being 0.000<0.05. This confirms significance and goodness of fit of the model in explaining changes in performance of support staff in public secondary school. Thus, staffing, remuneration, training, and working environment are all important human resource practices that have a direct effect on support staff in public secondary schools. As part of recommendations, public secondary schools should ensure they observe human resource practices through adequate staffing and rightful recruitment procedures, training needs assessment of support staff, adequate remuneration, and conducive physical environment of support staff