Project Management Practices and Performance of Organizations within the Water Sector in Kenya
Muiruri, Beatrice Wambui
Bett, Shadrack K.
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This projectis on project management practices andperformance of waterprojects of Othaya-Mukurweini Water Services CompanyLimited. The need toimplement successful water projects calls for optimum practices. As a developing country, Kenya is faced with project management challenges. Whilst projects in general have their challenges regarding implementation and consequently success, water projectsin particular are plagued by a unique set of problems and challenges.This knowledge will provide important information that can be integrated to project cycle before or towards completion by government, private and non-governmental organizations. Lessonsdrawn from this study will be utilized by the communities, implementing water projects to address the project performance challenges and plan the better ways of implementing the water projects.Theobjectives of this study included howplanning, stakeholder involvement, monitoring& evaluation affect the performance of Othaya-Mukurweini Water and Sanitation Company Limited.Key theories put into perspective in this study were systems theory, stakeholdertheory, agencytheoryand balance score card theory. Thestudy adopted the descriptive researchdesign to allow the researcherto study phenomena withoutmanipulation of variables. The target population was the clienteleand staffof OMWASCO. Thefindings ofthis study were generalized to all other water companies in Kenya.The target population was351comprising of customers and staff of OMWASCO.This study employedsystematicsampling on the beneficiaries of the twoprojects, whereby30% ofcustomersand project staffon each project area wereinterviewed.Primarydata was collected using questionnaires. In the course of primary data collection unwilling respondents were encountered especially with revealing information classified as confidential. They were however reassured of utmost confidentiality and relevant authorization documents attached to the questionnaires. Secondarydata was obtained from relevant publications and literature review from libraries.Data was tabulated and analyzed forpurpose of clarity, using SPSSsoftware. The study concludedthatproject planning,stakeholders’ involvement and monitoring & evaluationhave a positive and significant effect on the performance of water projects of Othaya-Mukurweini Water Services Company Ltd. The study recommends that the organizations within the water sector in Kenya should implement their project planning by first defining the steps involved in project planning so that they can determine what and processes where cost reduction can be done, what can be done to reduce costs. The study recommends that for organizations within the water sector in Kenya to achieve their objectives, they should align the annual goals to their major change initiatives or quality programs and integrate them into the stakeholder involvement. The study further recommends that organizations within the water sector in Kenya should identify monitoring & evaluation ways that can help enhance performance of organizations within the water sector in Kenya.