Motivation and Employees Performance in County Assembly of Mandera, Kenya
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Date
2019-07
Authors
Hassan, Hussein Adan
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta University
Abstract
The introduction of devolution saw a great number of staff transferred from the national
government to the County government. However, human resource management became a
major challenge across all counties as most Counties lacked capacity. As a result there
has been job dissatisfaction among employees of the county governments which can be
detrimental to performance of both employees and county assembly at large. Hence there
was need to implement strategies that can motivate employees in order to enhance their
performance so as to get desired results from them. The general objective was to
determine the effect of motivation on employee performance of in county assembly of
Mandera, Kenya. The specific objectives were to: examine the effect of compensation
package on performance of employees in Mandera County; to establish the effect of
working environment on performance of employees in Mandera County; to assess the
effect of job security on performance of employees in Mandera County; and to assess the
effect of employee promotions on performance of employees in Mandera County. The
study was informed by the equity theory, goal setting and the expectancy theory. The
study adopted descriptive research design. The study population consisted of 150
employees in the County Assembly of Mandera. The population was grouped into
departments of employees in the county Assembly. Stratified random sampling technique
was used to select the sample. The study grouped the population into stratas, whereby
from each stratum the study took a 30% sample. The sample size was 45 respondents.
The study collected primary data through use of a questionnaire. The questionnaire had
both closed and open-ended questions. The developed questionnaire was checked for its
validity and reliability through pilot testing. The quantitative data was analyzed using
descriptive and inferential statistics. The quantitative data was analyzed by using
descriptive statistics which included frequency distribution tables and measures of central
tendency (the mean), measures of variability (standard deviation) and measures of
relative frequencies. The inferential statistics included a regression model which
established the relationship between variables. Data was presented using tables, charts
and graphs. The study findings show that compensation package, working environment,
job security and employee promotions have an effect on performance of employees. The
study concludes that compensation management can affect job satisfaction and
employees organizational commitment, employees’ will improve their performance if the
problems identified during the research are tackled by the management and that Work
environmental factors that influenced employee performance were physical environment
factors, reward, management / leadership style, training and development and work-life
balance. This study recommends that management and decision makers should endeavour
to review compensation packages at various levels in order to earn employees’
satisfaction, organizations should enhance flexibility of working environment, reduce
work noise distraction and enhance supervisor’s interpersonal relationship with
subordinates. Organizations should have well recognized job pay package, job security,
and reward system for their employees and organizations should be able to recognise
employee who have done well at work, device mechanisms to retain and reward an
employee for his years of service to the organization.
Description
A Research Project Submitted to The School of Business in
Partial Fulfillment of the Requirements for the Award of
the Degree of Master of Business Administration (Human
Resource Option), Kenyatta University, July, 2019