Factors influencing jobs satisfaction among public health employees of local authorities in Kenya.case of the city council of Nairobi

Abstract

Job satisfaction is an important issue that cannot be ignored by any organization. If the employees are not satisfied with their jobs, the organization will experience high labour turnover, absenteeism, lateness, strikes, low morale and low performance. The general objective of the study is to confirm factors that influence job satisfaction among public health employees of the City Council of Nairobi. The specific objectives are to determine the extent to which remuneration, working conditions, recognition, promotion and training influence job satisfaction. Research questions ask the degree to which remuneration, working conditions, recognition, promotion and training influence job satisfaction among public health employees of the City Council of Nairobi. It is hoped that the study will be significant to the Local Government, top management, competitors, employees and stakeholders. The scope of the study is public health employees of the City Council of Nairobi. Main literature review is on studies and theories on job satisfaction. Factors that influence job satisfaction have been discussed. Descriptive research design has been used. The target population was 1736 employees out of which 87 were randomly selected from the P.H.D Central administration and 54 dispensaries, health centres and clinics. Stratified random sampling was used. To elicit information from the respondents, a questionnaire was administered to the sample population. The questionnaire was pre-tested to test its validity. Data was analyzed using S.P.S.S package and MS Excel. Analyzed data has been presented using frequency tables, percentages, bar graphs, pie charts, measures of central fendencies and dispersion . At the end of the study, the researcher confirms that remuneration, working conditions, recognition, promotion and training influence job satisfaction.