Non monetary motivation and employee performance: a case of Eldoret polytechnic, Uasin Ngishu County, Kenya
Abstract
The usage of non-fiscal ways of incentives is an effort by firms to put on in the work
the concepts theories of Maslow and Herzberg. Performance is considered to be
related through the concepts of talent, opportunity and enthusiasm. Proprietors,
supervisors and managers recognize positive incentive hints to improve performance
and greater production however, may rely on the incorrect tools. Non-fiscal
motivations are viewed as cheaper ways of compensating employees, thus attracting,
encouraging and retaining workers. Eldoret Polytechnic has put in place nonmonetary
motivation as an attempt for maximizing on the overall employee
performance and subsequently increasing overall productivity. However, though nonmonetary
motivation has been used in the institution, there has sometimes been low
employee performance leading to decreased productivity and at times high employee
turnover which increases the staffing costs and could even lead to losses. The general
objective was to study the non-monetary motivation and employee performance
which is a case of Eldoret Polytechnic. The research was steered by the following
definite aims; to determine the influence of training on employee performance, to
establish the outcome of advancement on workers performance, to find out the results
of targets on worker performance and to determine the outcome of team building on
worker performance in Eldoret Polytechnic. Study utilized a descriptive case study
design. Population of the study was 364 employees at work in the educational
institution. The sample of the study was 109 respondents generated by randomly
sampling 30% of the respondents in polytechnic. Primary data was used in this
research was collected using questionnaires. They were self-administered, pre-tested
to ensure it was not faulty and that it was understood by the participants. The
questionnaire was piloted for validity proof by discussing with two unsystematically
chosen respondents. Fifteen questionnaires were administered to randomly chosen
respondents and then analyzed using SPSS software for determining reliability. The
respondents who played a part in the initial study were not involved in the last study
to evade response bias. Data were analyzed mainly by frequencies, descriptive and
inferential statistics. This included mean, standard deviation, correlation and
regression analysis were used to draw a causal relationship between the independent
variables and employee performance. Presentation of data was done by use of tables
and figures. Before the questionnaire was administered, consent was sought and given
by the respondents. Full confidentiality was maintained especially when dealing with
questionnaires and the identity of the respondents was kept secret. The correlation
results indicate that the association between employee performance and training,
promotion, targets and team building was strong and positive and was statistically
significant. From the study it was concluded that Eldoret Polytechnic had put in place
training, promotion, targets and team building measures as non-monetary motivation
incentives and such the variables were important in determining employee
performance. It was recommended that the management of the institution should
ensure that education on performance should be well carried out and effected in the
institution as it will enable employees improve on their performance.