Investigating effect of corporate social responsibility on consumer buying behaviour

Abstract

Corporate social responsibility (CSR) is one of the marketing strategies that are widely used in the industrial field for the purposes of creating customer awareness, enhancing product penetration into the market and boosting firm‟s profitability. The study mainly examined the extent to which CSR affect consumer buying behaviour in organizations. The study was in CSR because it is so rich, current, ongoing and challenging. In one way or another, organizations are involved in the CSR as they continue to do business. Many at times, marketers and CSR practitioners in general of various companies have been looking at CSR as just a mere tool for „social concern‟ that is, doing it to be seen as “a good neighbour”. This perception needs to be erased off from the marketers‟ minds and a different approach on in handling the CSR must enter the stage with the resolve of strengthening their firms‟ brand equity.