An assessment of motivation factors that influence employee performance in the Kenyan insurance industry
Loading...
Date
2014-07-11
Authors
Kilavi, Samson Musyoki
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Employee performance is an essential requirement if an organization is to maintain its
efforts towards the realization of pre-designed goals. The entire human resource needs to
be redirected unto a common understanding on how to maximize the use available
resources. This research study was particularly concerned with assessing salient factors
that collectively or individually influenced employee performance, On the basis of this
research's findings, players in the insurance industry would reliably access fundamental
opinions towards the formulation of viable performance policies. In the quest of meeting
the study's objectives, the researcher focused on a group of employees representatively
selected from the forty four (44) registered and active Kenyan insurers. The respondents
involved one human resource manager from each sampled unit, two supervisors and two
subordinates who were randomly sampled. Generalizations were based on sample
findingswhich the researcher consider valid.
Ultimately, it was found out that motivation of employees towards enhancing
performance was highly dependent on compensational programmes, training and
development and nature of work environments. Employees who had access to formal
training progammes were highly motivated to work for their companies unlike those who
had no access. Additionally, training and career development played a crucial role in
modeling employee behaviour, which in turn caused influence on performance. Finally,
the overall nature of work environment signified the extent to which management valued
the contributions by the employees.
Description
Department of Business Administration, 78p. 2007, HD 8039 .I48K5