Examining the effect of talent management on organizational performance: a case of comply limited, Nakuru

Abstract

Talent management practice within an organization is a human Resources strategy that seeks to identify, develop, deploy and retain talented and high potential employees. Therefore the top management should realize the importance of talent management for the sake of organizations performance. This study was set to examine the effect of talent management on organization performance using comply industries Nakuru as case. Those included in the study were Managers/Heads of departments, General staff (finance, accounting, and marketing) and lower staff (firm workers and grounds men) of comply Ltd that was randomly selected. The objective of the study was to investigate whether organizations performance at Comply industries ltd is influenced by targeted talent management. The target population was 419 comprising of 44 Managers/Heads of departments, 165 General (finance, accounting, marketing) and 210 lower staff (firm workers and grounds men) of comply industries ltd. To ensure all categories of employee were represented in the sampling process stratified random sampling technique was used to sample the survey respondents from the target population. The employees were categorised into three strata of top level management, General level employees and the lower level employees. This study adopted a descriptive research design. The study collected qualitative data using questionnaires and qualitative data using interview guide. The quantitative data was analyzed using descriptive statistics generated from Statistical Software for Social Sciences (SPSS) and the qualitative data was analyzed using content analysis. The study found out that the respondents opinion on talent management is that within an organization it is an international human resources strategy that seeks to identify, develop, deploy and retain talented and high potential employees. The reasons for employing talent management at Comply Ltd is because the organization leaders understand that having the right people in the right place at the right time to maximize business opportunities has become the most important factor in ensuring ongoing organizational success. The study findings went on to reveal that talent management improved employee attitude and behavior towards work. The study further revealed that the organization makes executives the primary talent managers. The study revealed that career development is a better predictor of Comply Ltd‟s performance, followed by targeted talent management, make executives the primary talent managers and Building a sustainable employer brand. The study recommends development of a talent culture so that talent conversations become acceptable throughout the organization and individuals are encouraged to expand their networks. The study also recommend that Comply Ltd offers differentiated and tailored development routes that can meet individual needs and strengths to help improve the engagement of those identified as talent and avoid perceptions of under-utilisation. To develop rewards and compensation structures which will be geared towards incentivizing line managers to spot and develop talented employees. The study further recommends accounting measures be appropriate, measurable and economical. These measures are best considered when the system is being designed, so that the evaluation process is designed into the system itself. Finally, the study recommends that the talent management system is integrated across all aspects of human resource management. There are clear inter-dependencies between talent management and recruitment, development, diversity, retention and succession planning practices.