Browsing by Author "Waithaka, Stephen Titus"

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    Effect of Mobile Communication Services on Performance of Saccos in Kenya
    (European Scientific Institute, 2018) Mugo, David Muchangia; Muathe, Stephen M. A.; Waithaka, Stephen Titus
    The ubiquitous nature of mobile technologies and devices, present new challenges and opportunities for Deposit-Taking Savings and Credit Cooperative Societies (SACCOs) as they integrate them into their processes with the hope of improving their performance. To enhance their performance, Deposit-Taking SACCOs have adopted and are using mobile communication services including mobile messaging, mobile call services, mobile email, mobile chatting and mobile conferencing services. However, the effect of these mobile communication services on performance of Deposit-Taking SACCOs has not been well studied. Even though some studies have indicated the positive potential of mobile communication services, other studies indicate that they have no effect on organizational performance. Given these contradictions, this study sought to investigate the effect of mobile communication services on performance of Deposit-Taking SACCOs in Kenya. Descriptive and explanatory research designs were adopted using quantitative and qualitative approach to data collection, analysis and reporting. The study used a sample of 86 Deposit-Taking SACCOs drawn from a target population of 110 Deposit-Taking SACCOs that were licensed by SACCO Societies Regulatory Authority as at 31st December 2011. A structured questionnaire administered to two managers (from information technology and finance departments) in each SACCO was used to collect primary data. Inferential analysis revealed the exististence of statistically significant positive effect of mobile communication services on performance of Deposit-Taking SACCOs in Kenya. The study therefore recommends investments and increased utilization of mobile communication services within Deposit- Taking SACCOs in Kenya.
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    Inter-organizational information systems adoption by universities in Kenya
    (2013-10-15) Waithaka, Stephen Titus
    Inter-organizational information systems (IOISs) are internet based information systems that electronically link organizations together to automate information flows and coordinate inter-organization activities between them. Kenya government, in collaborationwith other stakeholders involved in enhancing teaching and research in the learninginstitutions have constructed a terrestrial fiber-optic network that connects most institutions of higher learning to enable them integrate their facilities for the purpose of sharing resources. Despite these efforts, adoption of Inter-Organization Information Systems (JOIS) by universities in Kenya is far from being realized. This begs the question as to what determines lOrS adoption in the universities. This study fiIIed this gap by analyzing determinants of Jors adopting in the universities in Kenya, given the mixed results from empirical evidence on JOrS adoption generally. A broad understanding of these factors is important to the policy makers who can embrace the motivating factors to enhance the adoption of the Jors and suppress the barriers of its adoption.A cross-sectional descriptive survey was carried out using both qualitative and quantitativemethods and a census done on 68 universities in Kenya. Data were coIIected usingboth questionnaires and semi-structured interview guide. University managers providedthe required data. A logit regression procedure was used to analyze the collected data.The study revealed that the lors adoption is low adoption in the universities in Kenya, which was attributed to various factors. The public universities were found to have a higher level of rors adoption compared to the private universities. Factors that were found to influencing rors adoption were top management support, number of personnel with rors skills, availability of internet infrastructure, number of satellite campuses,perceived strategic ben~fits of the lors technology and perceived transactional benefit of the lors technology. The study recommended that: top management in the universitiesin Kenya should be educated on the strategic and transactional benefits of IOIS in the universities, universities should have skilled personnel on lOTS technology, universities should establish satellite campuses, universities should allocate more resourcesnecessary for the improvement of the internet infrastructure and that the governmentof Kenya should put strategies in place to stimulate universities in Kenya to adoptthe rors.
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    The Mediating Role of User Perception on the Relationship between Information Technology Integration and Performance of Selected Public Hospitals in Kenya
    (Science and Education Publishing, 2019) Muathe, Stephen M. A.; Waithaka, Stephen Titus; Malongo, Iloka Kenneth
    Kenya’s health sector is faced by shortage of resources, inefficiencies and ineffectiveness that deters the achievement of residents' goals of excellent health, fairness, cost effectiveness, acceptance and sustainable development. Therefore, this study analyzed the mediating effect of User Perception on the relationship between Information Technology Integration and Performance of selected Public Hospitals in Kenya. The study was anchored on Technology Acceptance Model and Diffusion of Innovations Theory. The study was guided by the philosophy of positivism research. An explanatory and cross-sectional survey research design were utilized. The target population of the study included ninety-eight, public hospitals in Kenya which have integrated managed equipment services. Multi-stage sampling technique was used to select a sample size of 294 respondents. The study used primary data collected using self-administered semi-structured questionnaire. Descriptive statistics and multiple regression were used for data analysis. The study findings showed that user perception had a significant effect on the relationship between information technology integration and performance of public hospitals in Kenya. The study concluded that user perception mediated the relationship between information technology integration and performance. The study recommends that management of public hospitals should conduct awareness forums to enlighten users of the technologies and correct the misconceptions and wrong perceptions about technologies among the employees.
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    Moderating Effect of Government Policies on the Relationship between Mobile Technology Services and Performance of Deposit-Taking Saccos in Kenya
    (MC College, Department of Mathematics, Scientific Research Forum, 2017) Mugo, David Muchangi; Muathe, Stephen M. A.; Waithaka, Stephen Titus
    The study sought to determine the moderating effect of government policies on the relationship between mobile technology services and performance of Deposit-Taking Savings and Credit Cooperative Societies (SACCOs) in Kenya. Descriptive and explanatory research designs were adopted based on a sample of 86 Deposit-Taking SACCOs. A structured questionnaire administered to two managers in each SACCO was used for data collection. The study found that government policies positively moderates the relationship between mobile technology services and performance of Deposit-Taking SACCOs implying that appropriate government policies that are favourable for the Deposit- Taking SACCOs should be formulated.
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    The Moderating Effect of Organizational Characteristics on The Relationship Between Information Technology Integration and Performance: Empirical Evidence from Selected Public Hospitals in Kenya
    (CIRWORLD, 2019) Malongo, Iloka Kenneth; Muathe, Stephen M. A.; Waithaka, Stephen Titus
    With the continuing digital revolution steered by the Internet, organizations are moving towards information technology integration to improve their performance. Regrettably, these developments have in no way been all-inclusive. The health gap between public institutions in first, second, and third world nations has broadened. Public organizations in second and third world nations are characterized by poor performance. This study sought to establish the moderating effect of organizational characteristics on the relationship between information technology and the performance of public hospitals in Kenya. The study used the Technology Organization Environment (TOE) theory. The study was guided by explanatory and cross-sectional research design. The target population was 98 public hospitals in Kenya. Multi-stage sampling technique was used to select a sample size of 294 respondents. Primary data was collected using semi-structured questionnaires. For data analysis, descriptive statistics and multiple regression analyses were used. The study results established that organizational characteristics moderated the relationship between information technology integration and the performance of public hospitals in Kenya. Therefore, the study concluded that organizational characteristics play a major role in an organization’s adoption and utilization of information technology integration. The study recommends technologies should be customized to fit the type of organizational characteristics for better performance.
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    Performance Analysis of Debit Card Services on Deposit-Taking SACCOs’ Financial Performance: A Case of Kenya
    (Kennesaw State University, 2019) Mugo, David Muchangi; Muathe, Stephen M. A.; Waithaka, Stephen Titus
    The Co-operative Bank of Kenya has partnered with Deposit-Taking Savings and Credit Cooperative Societies (SACCOs) in Kenya to allow their members access to Co-operative Bank automated teller machines (ATMs) via Saccolink debit cards. However, the adoption and utilization of debit cards has opened financial institutions to fraud associated with the use of debit cards for transactions on automated teller machines and point-of-sale terminals. Given this limitation, this study sought to investigate the effect of Saccolink debit card services on the financial performance of Deposit-Taking SACCOs in Kenya. Through a combination of agency, information systems success models, and task-technology fit theories to explain financial performance, the study found a positive effect of Saccolink debit card services on the financial performance of Deposit-Taking SACCOs in Kenya. The study therefore recommends continued utilization of Saccolink debit cards and an enhancement of their features within the Deposit-Taking SACCOs in Kenya.