Browsing by Author "Mbai, Mercy"

Now showing 1 - 2 of 2
  • Thumbnail Image
    Item
    An Analysis on Human Process Intervention on Employees’ Productivity
    (IJARKE Business & Management Journal, 2024) Mbai, Mercy; Kimolo, Benjamin Kaviku
    Employee productivity is a key determinant of an organization’s success, and various factors influence the efficiency of the workforce. Measures such as labour productivity and TFP provide valuable assessment into the overall productivity of an organisation, while recent trends have shown a decline in worker productivity, emphasizing the need to address the factors contributing to this decline and enhance employee engagement and job performance. Understanding the dynamics of employee productivity was central to evaluating the success of interventions at Kitui Water and Sanitation Company. Human process interventions are occasioned to deliberate challenges associated with the status quo of employees’ performance and productivity. Such initiatives help move any particular organization to a new improved efficiency. Human process interventions need to be executed effectively and efficiently in a bid to improve the productivity of an organization both at an individual and collective level. An appropriate mix and match of interventions need to be endorsed as a measure of deriving desired results. This paper discusses the human process interventions that are useful in enhancing the employee productivity. These interventions are relevant in communication, decision making, leadership, and group dynamics for they aid in improving the interpersonal relations. They are also helpful in assisting the employees to self-assess in respect to behavior, thus impacting improvements among groups that, in turn, increase the employee productivity.
  • Thumbnail Image
    Item
    Organisational Development Interventions and Employee Productivity in Water and Sanitation Companies in Kenya: A Case of Kitwasco
    (Kenyatta University, 2024-10) Mbai, Mercy
    Employee productivity is a critical outcome variable influenced by various organisational development interventions. High productivity is essential for any company's profitability and success. Factors such as rising costs, slowing growth, and increased financial stress have contributed to a decline in employee productivity. This study focused on organisational development interventions and employee productivity among water and sanitation companies in Kenya, a case of Kitui Water and Sanitation Company (KITWASCO). Specifically, the study focused on the effects of human process interventions, techno-structural interventions, human resource management interventions, and strategic change interventions on employee productivity. The study was guided by Kurt Lewin's Change Theory as the anchoring theory and two complementary organisational development theories, The Burke-Litwin Model, and John Kotter's Eight- Step Change Model. The study adopted a cross-sectional research design, where census survey informed the data collection process. 124 respondents formed the target population. Data was collected using semi-structured questionnaires and interview schedules. The process of data analysis involved both descriptive and inferential analysis, and a multiple linear regression was adopted in assessing the relationship between human process interventions, techno-structural interventions, human resource management interventions, strategic change interventions and employee productivity. The study findings were presented in charts, figures and tables. Anonymity, confidentiality of the respondents’ responses were assured, and permits from Kenyatta University, and NACOSTI were processed. Study findings indicated that human process, Techno- structural, and strategic change interventions had a significant positive effect on employee productivity in KITWASCO. Nonetheless, human resource management interventions had a significant negative effect on employee productivity in KITWASCO. Thus, the study recommends for the development of tailored programs, restructuring organisational processes, and fostering a culture of change and innovation.