Browsing by Author "Kyalo, Josphat"
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Item An Investigation of Digital Capabilities and Performance of Telecommunication Companies in Kenya(The Strategic Journal of Business & Change Management, 2023) Njoroge, Grace Wanjiru; Kyalo, JosphatThis study established the influence of digital capabilities on the performance of telecommunication companies in Kenya. Specifically, the study sought to determine the influence of digital infrastructure, digital proficiency, information quality and data integrity on the performance of telecommunication companies in Kenya. The study utilized descriptive research design and targeted 137 technical personnel from ICT departments in the three major telecommunication companies in Kenya. Using a sampling formula, a sample size of 102 respondents was utilized. The study revealed that digital infrastructure (β=0.227; p=0.011) and digital proficiency (β=0.407; p=0.000) significantly influences Performance of Telecommunication Companies. Moreover, it was established that there exists statistically significant influence of information quality (β=0.189; p=0.016) and data integrity (β=0.173; p=0.021) on Performance of Telecommunication Companies. The study concludes that digital infrastructure is a vital component that allows businesses to execute significant innovations to support their goals. Furthermore, the availability of proper software is critical to the efficient operation of a company's digital operations. Furthermore, personnel in organizations must have the requisite skills and capabilities to exploit digital technologies. Data quality allows organizations to make more informed decisions and increase operational efficiency. Firms must invest in data quality if digital technology is to be useful. The study recommends that organizations ought to deploy digital infrastructure that satisfies the firms requirement in terms of hardware, software and network coverage for them to be competitive. Secondly, telecommunication companies need to prioritize digital competencies of their staff if they need to boost and maintain organizational efficiency. Thirdly, firms ought to invest heavily on data quality through implementation of current Digital Infrastructure. This promotes effective data transmission which is accurate and reliable. Finally, it can be recommended that companies must invest in quality of data if digital technology is to be useful.Item Effect of Enterprise Resource Planning User Skills on Performance of Saccos in Nairobi City County, Kenya(International Journal of Social Science and Humanities Research, 2024-08) Macharia, Eric Gaitho; Kyalo, JosphatSavings and credit cooperatives encounter various obstacles that impede their capacity to deliver effective and long-lasting financial services to their members. Maintaining competitiveness and relevance in the market is crucial for a Sacco. The study sought to examine the effect of enterprise resource planning user skills on performance of Saccos in Nairobi City County, Kenya. A descriptive research design was employed, focusing on 86 IT specialists within Saccos. A sample of 69 respondents was chosen using stratified random sampling techniques. Data collection was facilitated through self-administered questionnaires that underwent pilot testing. The findings indicated that ERP User Skills (β=0.354; p=0.000) have a significant impact on the performance of SACCOS. The research findings indicate that the overall performance of the firm is frequently influenced by the competencies of its ERP users. This highlights that a key benefit of ERP software is its ability to provide real-time insights into business operations and performance metrics. The study suggests that comprehensive training programs and seminars are essential for users to improve their ERP proficiency.Item Effect of Information Infrastructure on Performance of Learning Management Systems of Selected Tertiary Institutions in Kiambu County, Kenya(Research Bridge Publisher, 2025-02) Karanja, Emily Njoki; Kyalo, JosphatDigital inclusion ensured that all students, regardless of their socioeconomic background, physical abilities, or geographical location, had equal access to educational resources and opportunities. However, until now, there were no accurate, consistent Learning Management Systems (LMS) to ensure smooth digital learning. A significant number of students in tertiary institutions in Kiambu County found it difficult to access information and perform well due to challenges faced while using online tools. These challenges stemmed from poor and weak technological infrastructure, lack of user satisfaction, inadequate user training and support, and improper data security. Therefore, this study sought to investigate the effect of information technology infrastructure on the performance learning management systems of selected tertiary institutions in Kiambu County, Kenya. The target population comprised ICT specialists employed by the 26 tertiary institutions, with a sample size of 75 ICT specialists selected through simple random sampling from the selected institutions. Primary data was gathered through questionnaires. Descriptive and inferential statistics was employed to analyse data where descriptive statistics was presented using mean, median, standard deviation, and percentages and inferential statistics was presented using regression to establish the relationship between the study variables. The study revealed that information technology infrastructure is the most significant predictor of learning management performance, with a strong positive relationship indicated by a coefficient of 1.344 and a p-value of 0.000. In conclusion, institutions must prioritize investments in technology infrastructure and data security to enhance LMS performance and foster user trust. The study recommends that institutions focus on modernizing IT infrastructure, implementing robust data security measures, and designing user-friendly LMS platforms.Item Effect of Stakeholder Expectation on Performance of Projects Funded by Nongovernmental Organizations in Nairobi City County, Kenya(research publish, 2024-09) Muthinja, Winfred Kawira; Kyalo, JosphatThe success of a project relies on effective leadership and coordination among the many project stakeholders. Nevertheless, numerous NGO initiatives worldwide still struggle to meet their goals and do not meet expectations. Because of ineffective stakeholder management methods, more than 30% of NGOs in Kenya experience project failures and may not achieve their objectives. Therefore, the objective of this research was to evaluate the impact of stakeholder expectations on the project outcomes of NGOs operating in the healthcare industry in Nairobi County. The suggested assessment was based on a descriptive study design. A total of 118 NGO staff in the health sector involved in seven projects in Kenya were targeted for the research study. Using a method of stratified sampling, one hundred and ten 110 respondents were randomly selected from senior managers, project managers, project supervisors, project and team members of chosen Health sector NGOs, and community leaders of project beneficiaries. Structured questionnaires were used to collect primary data through the drop and pick method. The findings uncovered in the survey noted an insignificant negative effect of stakeholders’ expectation on project performance funded by NGOs. This implies that the level of expectation held by stakeholders, such as community members, beneficiaries, or other relevant actors, does not have a substantial direct effect on the outcomes of the projects funded by NGOs in Nairobi City County. The study recommends that NGOs should prioritize developing and implementing effective stakeholder engagement strategies.Item Enterprise Resource Planning Adoption and Performance of Selected Manufacturing Companies in Nairobi City County, Kenya(Kenyatta University, 2024-07) Wachira, Jane Wanjiku; Kyalo, JosphatThis study aims to address the limited understanding of the factors that enable or challenge ERP adoption beyond the initial implementation in manufacturing firms in Kenya. The study’s specific objectives are as follows; to determine the influence of user satisfaction, systems infrastructure, ERP post-implementation support and data security on the performance of manufacturing companies in Nairobi County, Kenya. The study is guided by five theories: Technology Acceptance Model, ADKAR Change Model, Kotter’s Change Model, Illusion of Control Theory, and the Cognitive Fit Theory. The study targeted a population of 1300 staff from multiple departments in 40 selected manufacturing firms in Nairobi County who have had an ERP system for at least 10 years. A sample of 130 respondents was utilized, with stratified sampling enabling the random selection of ERP super users from different departments and various organizations. The findings indicate that user satisfaction (β=0.326; p<0.05) and system infrastructure (β=0.132; p<0.05) both have a significant effect on Performance of Manufacturing Companies. Similar observation was made with Management Support (β=0.520; p<0.05) and data security (β=0.091; p<0.05) that they both have a substantial effect on Performance of Manufacturing Companies. The study concluded that one of the most important steps in improving an organization's performance is including its users in new ERP implementations and adaptations. The study recommends that users in organizations need constant training and involvement on matters related to ERP implementation in order to enhance performance.Item Health Management Information System Capabilities and Performance of Catholic Mission Hospitals in Selected Counties in Kenya(The Strategic Journal of Business & Change Management, 2024-05) Gitahi, James Wangai; Kyalo, JosphatThis study established the relationship between the capabilities of health management information system and performance in the Catholic Mission hospitals in selected counties in Kenya. The study was informed by five theories namely Human Computer Interaction, Performance Theory, Resource-Based View Theory, Technology Acceptance Model Theory, and Unified Theory of Acceptance and Use of Technology. The study used descriptive research design. The target population composed of 150 Managerial, non-managerial system users, and ICT staff from 25 Catholic Mission Hospitals in four Selected counties in Kenya namely Nairobi, Kajiado, Machakos and Kiambu. The study revealed that Digital Infrastructure significantly influence Performance of Catholic Mission Hospitals (β=0.252; p=0.000). Furthermore, Information Security has a significant effect on Performance (β=0.181; p=0.000). Moreover, the study found that Data Storage (β=0.286; p=0.000) and Management Support (β=0.321; p=0.000) have a significant contributory effect on performance. The study concludes that an organization's digital infrastructure plays a crucial role in its success. Thus, hospitals can securely distribute, store, and monitor patient data throughout their operations if they have strong hardware and software infrastructures. Furthermore, the ability to retrieve and share patient health records highlights the importance of health information management. For this reason, cyber security is essential to protecting people and businesses from hackers and other cyber security threats. Thirdly, organizations need to make sure that sensitive information is protected against unauthorized access and data breaches by taking the appropriate security measures. In conclusion, the performance of an organization is largely influenced by four key crucial success factors: digital infrastructure, information security, data storage and managerial support. The study recommends that an organization's digital infrastructure need to be strengthened in order to provide cutting edge solutions for effective performance. Hence by offering new frameworks for structuring businesses, digital platforms can support sustainable business practices. Secondly, in order to improve productivity, organizations must strengthen system security with regard to passwords, usernames, authentication, and backups. Thirdly, the necessity for businesses to implement reliable data processing infrastructure, communication networks, and data retrieval systems is critical in order to stay competitive in the marketplace. Finally, in order for businesses to gain a competitive edge, they must prioritize employee competency, training, and appropriately and adequately allocate resourcesItem Influence of Stakeholder Management Skills on Implementation of Speciality Tea Projects in Kericho County, Kenya(International Journal of Social Science and Humanities Research, 2024) Mithamo, Stephen Kananda; Kyalo, JosphatA project is as good as the quality of leaders behind it. Project managers are very crucial in the design, development and implementation of a project. To work effectively on his day-to-day tasks, the project manager has to be well equipped with skills to enable him attain project success. Project implementation is crucial to survival of a company or organization, well-implemented projects are able to satisfy the customer and stakeholders wants and enhance the competitiveness of the organisation. This has prompted companies in the tea sector to embrace product diversification from the traditional black tea by embracing speciality teas and this require construction of new plants and installation of machinery to process it. To manage the many projects in tea industry, firms have incorporated project management skills as a means of increasing their success rate in implementation of projects, but despite this awareness, projects do fail. Therefore, this study sought to investigate the influence of stakeholder management skills on implementation of speciality tea projects in Kericho County, Kenya. A descriptive research design was embraced with target population being speciality tea projects in Kericho County where 21 projects were targeted. The unit of observation was project managers, assistant managers, engineers, general staff and supervisors working in the projects. A population of 462 individuals was targeted. The research used census to obtain a representative sample from different groups in the target population. The Statistical package SPSS was used in data analysis. Descriptive statistics which includes standard deviation, frequencies, means and percentages and inferential statistics with multiple regressions were applied in data analysis. The study established that stakeholder management skills had a positive significant influence on speciality tea projects implementation in Kericho County, Kenya. The study concludes that the Tea companies should make sure that all pertinent parties are informed about decisions pertaining to the projects that the company is working on. The study recommends that the Tea companies needs to identify and categorize the pertinent internal and external stakeholders.Item Management Capabilities and Sustainability of Projects Founded by Catholic Relief Services in Isiolo County, Kenya(Strategic Journals, 2025-10) Muhoro, Paul Kabucho; Kyalo, JosphatThis research investigated the influence of management capabilities on sustainability of projects founded by Catholic Relief Services in Isiolo County, Kenya. The research precise goals were to establish the influence of budget planning, stakeholder participation, resource allocation and management skills on sustainability of projects founded by Catholic Relief Services in Isiolo County, Kenya. This research utilized descriptive research design. The study target audience was 89 staff of 6 projects which were completed between 2014 to 2023 under Catholic Relief Services in Isiolo County. The research found that budget planning, stakeholder participation, resource allocation and management skills variable were ascertained to have a positive significant effect on the sustainability of projects founded by Catholic Relief Services in Isiolo County, Kenya. The study concluded that budget planning facilitated community engagement by involving local stakeholders in the budgeting process. The stakeholders, including community members, local leaders, and organizations, possessed valuable insights into the specific needs, challenges, and cultural contexts of the area. The study established that adequate funding is essential for the initiation and continuation of projects and proper financial allocation allows CRS to cover operational costs, pay staff, and invest in necessary materials and infrastructure. Secondly, the study established that effective management skills enable project leaders to develop clear, strategic plans that align with the long-term goals of CRS and the needs of the local community. The research recommended that organizations should engage with local communities, beneficiaries, and stakeholders to identify their needs and priorities. Organizations should conduct a comprehensive mapping of all stakeholders, including local communities, government agencies, NGOs, and private sector partners. Organizations should collaborate with local NGOs, government agencies, and community-based organizations to leverage resources and expertise. The organization should develop and implement training workshops focused on key management skills such as project planning, financial management, monitoring and evaluation, and stakeholder engagement.Item Management Competencies and Performance of Health Projects Funded By Nairobi City County, Kenya(Strategic Journals, 2025-08) Kyalo, Irene Nthenya; Kyalo, JosphatThis research ascertained the effect of management competencies and success of health projects funded by Nairobi City County, Kenya. Descriptive and inferential research design was utilized in this research. The target audience was 12 completed health projects with 180 staffs. Stratified random sampling was employed to determine a sample size of 80 respondents. Structured questionnaires were distributed to respondents to obtain data. The SPSS was utilized for data analysis. Descriptive statistics such as mean, standard deviation, variance, and correlation was employed to illustrate the relationship between variables. Multiple linear regression analysis was employed to demonstrate the link between research variables. The questionnaire's validity was assessed via Content validity, Construct validity, and Criterion validity. The Cronbach's Alpha coefficient was utilized to assess reliability. The study found that the managerial communication (β=0.0152, p=0.002), interpersonal skills (β=0.0417, p=0.003), decision making (β=0.0612, p=0.004) and problem solving (β=0.0338, p=0.003) had a favorable significant influence on the success of health projects funded by Nairobi City County. The study concludes that effective managerial communication enhances collaboration among team members, leading to improved coordination in health projects financed by Nairobi City County. Interpersonal skills facilitate effective communication among team members, ensuring that everyone is on the same page regarding project goals and objectives. Effective decision-making significantly enhances the performance of health projects funded by Nairobi City County by ensuring that resources are allocated efficiently and strategically. Fostering collaboration among stakeholders, including government agencies, NGOs, and community members, to create more effective health solutions. The research recommends that the County should carry out an in-depth analysis of the communication strategies employed by managers to convey information about the performance of health initiatives supported by Nairobi City County. The County should focus on developing active listening techniques to better understand community needs and concerns during health initiative meetings. The County should implement stakeholder engagement strategies to gather diverse perspectives and insights that can inform the evaluation and performance assessment of health initiatives. The County should develop a comprehensive training program for health workers to enhance their analytical skills and decision-making processes.Item Management Information System Capabilities and Performance of Hospitals in Mombasa County, Kenya(The Strategic Journal of Business & Change Management, 2025-04) Masika, Innocent Wanyonyi; Kyalo, JosphatThis study examined the influence of MIS capabilities on the performance of level 4 and 5, public and private hospitals in Mombasa County, Kenya. A descriptive research design was adopted, targeting 318 technical ICT specialists working in 31 level 4 and 5, private and public hospitals in Mombasa County. A sample size of 96 respondents participated in the study, representing 30% of the target population and selected using stratified random sampling technique. Primary data was collected using a semi-structured questionnaire. A pilot study was conducted to test the instrument’s reliability, measured using Cronbach’s Alpha, while expert view was utilized to achieve content validity. Questionnaire distribution was through drop and pick method and using Kobo Toolbox Data Collection Tool link where necessary. Data collected was subjected to descriptive, relational, and inferential analysis, and the findings presented using tables, charts, and graphs. The study revealed that service delivery automation, system management, data security and information quality had a positive significant influence on the performance of hospitals in Mombasa County. The study concludes that service delivery automation enhances the patient flow because automated appointment scheduling as a sub-system can reduce the time patients spend waiting for consultations and treatments. Effective system management ensures optimal resource allocation within hospitals and can help hospitals prioritize the use of medical supplies, equipment, and human resources. Patients are more likely to seek medical care and share sensitive information when they trust that their data is secure. High-quality information ensures that patient records are accurate and up-to-date, which is crucial for effective diagnosis and treatment. The study recommends that the hospitals should transition from paper-based records to comprehensive electronic health records systems. Transitioning to comprehensive EHR systems can streamline patient data management, improve communication among healthcare providers, and enhance patient care coordination. The hospitals should perform thorough assessments of existing data security measures to identify vulnerabilities and areas for improvement. The hospitals should establish standardized performance indicators that all hospitals must report on, such as patient wait times, readmission rates, infection rates, and patient satisfaction scoresItem Management Information Systems Capabilities and Performance of Ship Building Industry in Kenya(The Strategic Journal of Business and Change Management, 2024) Tsalwa, Leonard Andanyi; Kyalo, JosphatThe study investigated the capabilities of management information systems and the performance of ship building industry in Kenya. The study employed a quantitative approach by use of questionnaires to collect data on the variables. The reliability of the data collection instrument was measured using Cronbach’s Alpha and the pilot test was carried out at Kenya Shipyards Limited. The study established that Centralized Database significantly influence Performance of Ship Building Industry (β=0.253; p=0.010). Furthermore, it was found that Service Delivery significantly improves Performance of Ship Building Industry (β=0.174; p=0.045). Moreover, it was observed that Information Security significantly impacted Performance of Ship Building Industry (β=0.248; p=0.008). Finally, it was revealed that Digital Infrastructure significantly impacts performance of Ship Building Industry (β=0.345; p=0.000). The study concludes that since a centralized database provides accurate and timely access to data from every division, it is considered essential for managing the operations of the company. Secondly, a company's ability to stay relevant depends on having efficient corporate information systems in place. That is why one of the most important measures of a company's efficacy is how fast it can fix everyday issues. Thirdly, businesses must put in place a variety of information security measures and create strategies to guard their data from threats if they hope to stay competitive. Finally, an ICT infrastructure is necessary for a business to operate efficiently. Thus, when information technology infrastructure is not properly deployed in the company, it may hinder business operations. The study recommended that a system audit be conducted on a regular basis to verify that the company's data management system is configured and operating as intended to support management goals. It is suggested that businesses spend more on cyber security in order to stay competitive, as organizations with strong network security systems are believed to be less vulnerable to data theft and sabotage. Finally, businesses gain from e-business because it gives them the opportunity to access clients at a fair price and without being restricted by geographic location. Establishing contemporary e-business protocols in this area can help businesses perform better as an organization.Item Project Life-Cycle Management and Performance of Construction Agencies in Kgalagadi District, Botswana(Strategic Journals, 2025-09) Katoto, Hambira Catma; Kyalo, JosphatThis study focused on small and medium scale citizen owned companies which had projects in Kgalagadi district between 2018 and 2022. The research goal was to ascertain how project life cycle management practices influence success of construction agents in the district. A descriptive survey design was employed. The study concentrated on target population comprising 30 completed projects over the past five years (2018 - 2022) the time when CIPA was newly introduced in Botswana. Hundred and twenty employees were engaged in these projects. Proportionate stratified random sampling was used to determine the total number of individuals in each responder group. Stratified random sampling was employed to choose 80 respondents for the sample and basic random sampling was adopted to choose respondents for each category. The Sample was composed of Project owners, Project managers, Project Team leaders and Consultants. A questionnaire was utilized as the source data collection tool with construct and content validity and reliability alpha coefficient of 0.7. Data was analyzed using descriptive and inferential analysis. A multiple regression equation was employed to relate the relationship between the research variables. Normality and Collinearity tests were done on the data as a diagnostic test for primary data. Descriptive analysis showed varying engagement: planning (M = 2.81, SD = 1.20), initiation (M = 2.63, SD = 0.89), monitoring (M = 2.52, SD = 1.12), and notably lower execution (M = 2.25, SD = 0.98). Inferentially, these phases explained 77% of project performance (adjusted R² = .754, p < .05), planning moderately (β = 0.31, p < .05), and initiation weakly (β = 0.18, p < .05). Notably, monitoring and control had a negative relationship (β= - 0.34, p < .05), suggesting potential counterproductive practices. The study drew focus to the need to fundamentally re-evaluate and restructure the project execution phase to ensure closer adherence to planned activities and implement robust corrective action mechanisms.Item Project Management Capabilities and Sustainability of Water Projects Funded by the County Government of Makueni, Kenya(Strategic Journals, 2025-10) Mutevu, Kaluma; Kyalo, JosphatThis research project assessed the effect of project management capabilities on sustainability of water projects funded by the county government of Makueni, Kenya. A descriptive research approach was employed in the study. Data was obtained from 43 completed water projects with a target population of 100 stakeholders. Primary data was gathered utilizing questionnaires which served as the instrument for data collection. The study established that management commitment (β=0.061, p=0.004), stakeholder participation (β=0.1085, p=0.002), resource allocation (β=0.223, p=0.003) and (β=0.3304, p=0.002) had a positive significant effect on the sustainability of water projects funded by the county government of Makueni, Kenya. The study concluded that the management commitment ensured that the necessary resources, including financial, human, and technical resources are allocated to the water projects. Involving community members, local leaders, NGOs, and government agencies in planning, implementation, and monitoring ensures that projects meet community needs. By carefully prioritizing and distributing resources such as funding, manpower, and materials, the county government could ensure that projects are implemented efficiently and effectively. Digital inclusion improved communication and engagement with local communities which helped to build trust and collaboration between the government and the community, leading to more sustainable and successful water projects. The study recommended that to enhance management commitment to water project sustainability in Makueni Kenya, clear goals and objectivesneed to be set. The County government of Makueni, Kenya should involve community members, local leaders, and other relevant stakeholders in the planning, implementation, and monitoring of these projects. Enhancing resource allocation methods involves implementing more efficient and effective strategies to ensure that the limited resources available for water projects in Makueni County are utilized in a sustainable manner. The County government should invest in technology infrastructure such as mobile apps and online platforms that provide real-time information on water availability, quality, and usage.Item Project Management Integration and Performance of Automated Tea Processing in Meru County, Kenya(Strategic Journals, 2025-09) Mwangi, Hottensiah Wanjiru; Kyalo, JosphatThis research ascertained the influence of project management integration and success of the automated tea processing in Meru County, Kenya. The study adopted descriptive survey design. Target audience comprised of 168 individuals from the eight tea factories in Meru County that have completed the process of automation. A sample size of 112 respondents was drawn using Yamane formulae and stratified random sampling method. Data was gathered with a 5-point Likert scale survey. Data gathered and analysis was conducted utilizing the SPSS version 22, employing both descriptive and inferential statistical methods. Descriptive analysis/statistics encompassed means, standard deviations, and frequency tables. Inferential analysis employed regression models to elucidate the link between a research variable. The study revealed that resource allocation, digital communication, managerial control and knowledge management had a positive significant influence on the success of automated tea processing projects by factories in Meru County. The study concluded that effective resource allocation enhances the operational efficiency and productivity of the factories through strategic distribution of resources such as finances, technology, and human capital. The digital communication enhances coordination among teams involved in automated tea processing, leading to improved efficiency and productivity. The managerial control improves enhancement of operational efficiency, as managers can ensure that automated systems are functioning optimally and that any issues are promptly addressed. Knowledge management enables the factories to streamline their operations, leading to increased efficiency and productivity. The study recommended that the factories should develop a comprehensive resource allocation plan that prioritizes key areas such as technology acquisition, workforce training, and maintenance of automated systems to ensure optimal performance in tea processing factories in Meru County. The factories should develop a comprehensive digital marketing plan that highlights the success stories of automated tea processing projects in Meru County, utilizing various platforms such as social media, blogs, and newsletters. The factories can develop a comprehensive framework for monitoring and evaluating the performance of automated tea processing projects in Meru County factoriesItem Project Management Practices and Sustainability of Waterprojects in Kiambu County, Kenya(The Strategic Journal of Business and Change Management, 2023) Maina, Peter Kariuki; Kyalo, JosphatRapidly developing areas like Kiambu County constantly struggle with strained water resources. Suitable project management approaches can help increase the sustainability of water projects in such areas. This study aimed at investigating effect of a range of project management approaches, such as stakeholder engagement, resource allocation, management commitment, and digital inclusion on the sustainability of projects toward more sustainable outcomes in Kiambu County. Some of the theories utilized in this research are the stakeholder theory, resource dependence theory, Lewin’s theory of change, and the technology acceptance model. The study adopted a descriptive research design. The target population constituted about 20 projects and 200 participants or members or employees comprising team leaders, project managers, community representatives, and managers. The sample size was 105 respondents drawn using stratified random sampling. The findings established that stakeholder involvement significantly influences project sustainability. Additionally, Resource Allocation has a substantial impact on Project Sustainability. Furthermore, there was evidence of a substantial impactof digital inclusion on project sustainability. The final factor influencing project sustainability is management commitment. The study concludes that by involving every stakeholder in decision-making processes, cost-sharing, and process monitoring will increase the sustainability of a project. There is need for employment of suitable and competent human resources, a budget that has been approved by all stakeholders. Project requirements must be properly defined to produce a quantifiable result. Furthermore, firms can make sustainable concepts a reality by utilizing digital mapping, social media, and information management. Finally, aspects including expertise, change management, and project management training are crucial for projects to succeed. The devotion of the management team is one of the most crucial elements of any high-qualityproject management. The study recommends that stakeholder involvement is essential for the success of any water project. They must participate specifically in the project's decision- making, cost-sharing, monitoring, and assessment processes.