RP-School of Hospitality and Tourism

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Browsing RP-School of Hospitality and Tourism by Author "Kamau, Bernard Waweru"

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    The Intervening Role of Employee’s Awareness on the Relationship between the Adequacy of Welfare and Job Stability of University Catering Employees in Nairobi City County, Kenya
    (Stratford Peer Reviewed Journals and Book Publishing, 2020) Kamau, Bernard Waweru
    The study sought to find out the intervening role of employee’s awareness on the relationship between adequacy of welfare and job stability of university catering employee’s in Nairobi City County, Kenya. The study covered aspects of; employee’s awareness on welfare initiatives, provision of efficient staff welfare initiatives, job stability, attention to the needs of the employees, implementation and improvement of welfare programs, indirect compensation, welfare measures, non-monetary welfare programs, a feeling of being secure, valued, cared and having a positive motivation to remain in an organization. The study demonstrated how employee’s awareness intervenes in the relationship between adequacy of welfare initiatives and job stability of university catering employees using its key components such as; satisfaction, conducive working environment, positive attitude and an improved performance. These are key indicators of job stability. The study was descriptive covering a stratified sample of 189 respondents drawn from 300 employees. Data was collected through self-administered questionnaires and an interview guide questions. The two tailed Pearson product moment correlation was used and interpreted as follows; 0.010 to 0.041 implied, insignificant relationships; 0.041 to 0.70 implied, a moderate relationship; while> 0.70 implied a significant positive relationship. Meanwhile, negative value implied an inverse relationship. The results indicated that, a high response rate of 80.42% was obtained, thus high validity and reliability of data. Majority 61.20% of the respondents were females while the minority (38.80%) were males. A p-value of 0.81 showed that, there is a very strong significant positive relationship between welfare initiatives awareness and job stability. A p-value of 0.942 showed that, there is a very strong significant positive relationship between the adequacies of welfare initiatives and job stability, a p-value of 0.72 on showed that, there is a significant positive relationship between the adequacy of welfare initiatives and welfare initiatives awareness. In conclusion, welfare initiatives awareness plays a key intervening role in the relationship between the adequacies of welfare initiatives and job stability of university catering employees. The study recommends that, university managements should focus more not only on providing sufficient innovative welfare that address University catering employees welfare needs, but also on ensuring that, employees know welfare initiatives provided by their organizations.
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    The Mediating Role of Welfare on the Relationship between University Catering Employee’s Pride and Loyalty in Nairobi City County, Kenya
    (Stratford Peer Reviewed Journals and Book Publishing, 2020) Kamau, Bernard Waweru; Maranga, Vincent N.; Mugambi, Rahab; Kinuthia, Teresia
    The study sought to explore the mediating role of welfare on the relationship between catering workers pride and loyalty between public and private universities in Nairobi City County, Kenya. The interrelationship between the welfare variables was measured using multiple liner regressions while 2-tailed person product moment correlation was used to establish the relationship between workers pride and loyalty of catering employees. Student’s T-Test was used to carry out the hypothesis testing. A descriptive research design was used as it is timely, cheap and accurate. The study was carried out in 5 out of 46 University campuses in Nairobi City County accredited to operate in Kenya by the Commission for the University Education. The study targeted 300 University catering employees in Nairobi City County, Kenya. A sample size of 189 respondents was obtained using the Israel’s (1992) sample size calculation formulae. Simple random sampling was used to select the 5 study areas while stratified sampling procedure was used to select the 189 individual respondents of the study. Questionnaires with both open and closed ended questions were used to collect the primary data. A pre-test of 30 questionnaires whose results not included in this study was carried in one of the university campus. Out of 189 questionnaires distributed, 152 were fully filled and returned giving a response rate of 80.42% which is adequate for analysis. The findings of the study showed that, there is a moderate significant positive relationship between work-in-pride (0.60) and employee’s loyalty.