MST-School of Security, Diplomacy and Peace Studies
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Browsing MST-School of Security, Diplomacy and Peace Studies by Author "Kandie, Daniel S."
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Item Mobile Phone Technology Adoption, Counter Terrorism Measure, Nairobi City County, Kenya(Kenyatta University, 2024-06) Kandie, Daniel S.The study investigated the utilization of mobile phone technology by the National Police Service (NPS) in Nairobi City County in combating the threat of terrorism. The objectives were to assess the extent of mobile technology adoption, explore influencing factors, and analyse the challenges encountered by the NPS in utilizing this technology. The justification for this research lays in the pressing need to address the escalating threat of terrorism in NCC and the potential of mobile technology to enhance counter-terrorism measures. The study reviewed literature objectively with the aid of theories that included: Actor-Network Theory (ANT), the Technology Acceptance Model (TAM), and Unified Theory of Acceptance and Use of Technology (UTAUT). This study used a descriptive survey research design with qualitative and quantitative approaches to investigate the adoption of mobile phone technology by police officers in counterterrorism. The target population of the study was police officers of all cadres from police constable to Gazetted officers based at ATPU. A stratified random sampling method was used to select a sample of 207 respondents. Data was collected using questionnaires and interviews. Quantitative data was analysed using descriptive statistics, while qualitative data was analysed thematically. The findings of the study revealed that police officers in NCC are aware of the benefits of using mobile phone technology in counterterrorism. However, there are a number of challenges that hinder the adoption of this technology, such as lack of training, lack of funding, and security concerns. The study recommends that the government should provide more training and funding to police officers so that they can effectively use mobile phone technology in counterterrorism. Further, the study recommends focusing on investment in infrastructure, securing adequate funding, and providing comprehensive training, fostering interagency collaboration, and addressing privacy concerns.