RP-School of Security, Diplomacy and Peace Studies

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Browsing RP-School of Security, Diplomacy and Peace Studies by Author "Gitonga, Julius K."

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    Mobile Phone Money Fraudulency and Psychological Wellbeing of Victims in Nakuru County Kenya
    (IOSR Journal Of Humanities And Social Science (IOSR-JHSS), 2024-05-04) Gitonga, Julius K.; Wambua, Peter Philip
    Psychological wellbeing can be referred to the extent to which people experience positive emotions and feelings of happiness. Although baseline psychological wellbeing may be fairly stable, day to day events and experiences also exert an impact. For example, even the most resilient person may eventually become very low, or depressed, if his or her daily experiences are constantly troubling. However, Kenyans have undergone massive stressful tragedies that results from mobile money fraudulences across the country. Cases of fraudulence are reported every day where victims suffer financial strain, social estrangement and emotional distress that continues for many years after the scam has happened. Kenya has been among the world countries which have experienced a tremendous increase of the number of people who prefer using mobile phones devices to carry out financial transaction services. However, this has made the service users become vulnerable targets to fraudsters who have increased in large numbers because of the gain in the fraudulent activities they carry out on daily basis. Nakuru County is among the counties in Kenya with high incidences of mobile money fraudulence cases according to a survey that was conducted among the 47 counties in the country. This became the motivation factor to the researcher to conduct a study that is designed to assess techniques used by criminals to fraudulently steal money from users of mobile money services and the exiting psychological effects on the victims in Nakuru County and make recommendations on how to mitigate this vice in the county. The study will adopt a descriptive research design survey where it will target residents of the county from among business people, counseling psychologists, social workers, the victims, medical doctors, people working in mobile banking related fields such as banks and mobile money services agents and police officers in cybercrime departments who will form the target population. Raw data from respondents will be obtained using questionnaires, interviews and focused group discussions. The analyzed data will be presented in the form of narrative and verbatim quotations. Quantitative data will be analyzed using descriptive statistics including percentages and means which will be presented in tables, graphs, and pie charts.