Human Resource Management Information Systems and Performance of Chartered Universities in Kenya
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Date
2023
Authors
Akoyo, Indara Selline
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta University
Abstract
Universities are striving to excel in the current competitive environment and therefore, performance is a fundamental goal. Despite the techniques employed by universities, their performance in relation to others regionally and internationally falls short of expectations. Furthermore, the use of Human Resource Management Information systems in universities is not widely accepted. In light to this, the study's primary goal was to evaluate the human resource management information system on performance of chartered universities’ in Kenya. The specific objectives of the study were; to determine the effect of e-human resource planning system on performance; to assess the effect of e-reassign system on performance; to establish the effect of e-recruitment system on performance; to examine the effect of e-training system on performance; to determine the mediating effect of organizational culture on the relationship between Human Resource Management Information System on performance and to examine the moderating effect of regulatory framework on the relationship between Human Resource Management Information System on performance of chartered universities in Kenya. The study variables were anchored on Dynamic Capability and were supported by Diffusion of Innovation, Unified Theory of Acceptance and Use of Technology and Institutional Theories. The study was guided by positivism research philosophy. The study adopted explanatory and descriptive research designs. For descriptive design the researcher used cross-section approach. The target population were respondents drawn from 52 chartered universities as of 2021. The total number of respondents were 397 employees who comprised of human resource officers, academic registrars, information communication technology officers and quality assurance officers. Multi-stage sampling was used to obtain a sample size of 230. The collection of primary data was done using semi-structured questionnaires which were sent to the respondents through e-mail and this was necessary due to the outbreak of COVID-19 leading to the closure of all learning institutions and other sectors of the economy. Descriptive and inferential statistics were used to analyze quantitative data. Inferential statistics used regression analysis while descriptive statistics used percentages, frequencies, means and standard deviations. Figures and Tables were used to present the findings from the quantitative data analysis which was done using STATA version 15.0. The results indicated that e-reassign system, e-recruitment system and e-training system significantly affected the performance of chartered universities in Kenya. However, e-human resource planning system had an insignificant effect on performance of chartered universities in Kenya. Organizational culture was found to partially mediate the relationship between Human Resource Management Information Systems and performance of chartered universities in Kenya. Further the study established that regulatory framework significantly moderated the relationship between Human Resource Management Information System and performance of chartered universities in Kenya. The study concluded that e-reassign system, e-training system and e-recruitment system were significant forecasters of performance on chartered universities in Kenya. The study recommends that the management and stakeholders in Kenyan universities should invest more in systems and upgrade them on a continuous basis to enhance performance. Finally, the study recommended that further research be done by replicating the same study in unchartered universities as well as other sectors to validate the degree of influence of HRMIS on performance.
Description
A Thesis Submitted to the School of Business, Economics and Tourism in Partial Fulfilment of the Requirements for the Award of Degree of Doctor of Philosophy in Business Administration (Human Resource Management) of Kenyatta University February, 2023
Keywords
Human Resource Management Information Systems, Performance, Chartered Universities, Kenya