Gaps in Examination Records Management Procedures: The Reasons for Missing Marks Syndrome in Universities in Kenya
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Date
2021
Authors
Kiprono, Samuel S.
Gichuhi, Zipporah W.
Journal Title
Journal ISSN
Volume Title
Publisher
International Journal of professional Practice
Abstract
Universities are institutions of higher education which confer undergraduate and postgraduate
degrees in a variety of subjects. There is need for greater care in the management of examination
records at every stage of the university student’s life cycle so as to avoid the pain of students
failing to graduate on time. This study was conceived with the purpose of establishing if
examination records management procedures could be the cause of missing examination marks
in universities in Meru and Nyeri counties in Kenya. The objective in this paper is to
demonstrate the relationship between missing marks and examination records management
procedures in universities. Descriptive survey research design was used in the study. Target
population of 482 full time lecturers and school examination coordinators with sample size of
214 respondents, and whose response rate was 128(60%) was used. Structured questionnaires
were used to collect data. Data was analyzed using descriptive statistics. The findings revealed
that the selected universities had documented examination records management procedures that
were updated after every five years; unfortunately, the enforcement of the procedure was
lacking. The study concludes that the main cause of missing marks in the universities was lack
of central enforcement of examination procedures. The study recommends the training of all
lecturers and examination coordinators on basic records management to ensure adherence to
examination procedures to check cases of missing marks and scripts.
Description
A research article published in International Journal of Professional Practice
Keywords
Examination records, Missing marks, Examination procedures, Examination system, Examination coordinators
Citation
Kiprono, S. S., & Gichuhi, Z. W. (2021). Gaps in Examination Records Management Procedures: The Reasons for Missing Marks Syndrome in Universities in Kenya. International Journal of Professional Practice, 9(1), 79-89.