Awareness and Use of Information and Communication Technologies in Academic Libraries: a Case of Kenyatta University Post Modern Library
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Date
2023
Authors
Mwova, Hope Waeni
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta University
Abstract
The dominant explanation from several studies have reported that despite the tools and facilities
for information and communication technology being available, students do not fully utilize them,
despite the numerous potential provided by the development of ICT, it has been noted that its
application in academic libraries appears insufficient. This is likely because of a number of
challenges. The postmodern library at Kenyatta University served as the study location. This
study's objective was to ascertain the level of awareness and utilization of ICT in Kenyatta
university postmodern library. The research design was descriptive and data was collected using
questionnaires, observation and interviews. This research is guided by Diffusion of Innovation
(DOl) theory, technology acceptance model and the theory of planned behavior. The study
established that despite the high level of awareness among student there's only a limited adoption
of the systems. Despite the fact that they exists, there are some barriers that may prevent the
mentioned library system from being utilized some of this include Insufficient search skills, slow
internet connection, some respondents would rather opt for the search engines on their mobile
devices rather than walk to the library and utilize the ICT resources others weren't aware of other
ICT resources available, a few stated they are aware, have the required knowledge to utilize but
have never really felt the need to use them. The study recommended that the promotion of library
ICT services and resources needs to be taken seriously. Social media should be used by the library
as new methods of information dissemination and the internet speed needs to be improved. The
library has measures put up to ensure awareness and use ofICT including appropriate user training
programs, only that some of them are unknown by the students .
Description
A Research Project Submitted in Partial Fulfillment of Degree
of Bachelor of Science Record Management and it in School of
Education, Kenyatta University,January, 2023
Keywords
Information and Communication Technology, Academic Libraries, Kenyatta University, Post Modern Library