Digital Technologies and Their Effects on Resources and Service Delivery in Academic Libraries Post 2020: A Case of Kenyatta University Post Modern Library, Kenya

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dc.contributor.authorOwuor, Awuor Lene
dc.date.accessioned2026-03-18T08:29:18Z
dc.date.available2026-03-18T08:29:18Z
dc.date.issued2026-03
dc.descriptionA Research Project Submitted in Partial Fulfillment of the Requirements for the Award of Bachelor’s Degree in Library and Information Science in the School of Pure and Applied Sciences of Kenyatta University, March, 2026 Supervisor: 1.Gitau Njoroge
dc.description.abstractThe rapid adoption of digital technologies in academic libraries has transformed resource management and service delivery, particularly in the post-2020 era shaped by global disruptions and accelerated digitalization. This study examines the effects of digital technologies on resources and service delivery at Kenyatta University’s Post-Modern Library. Using a case study approach, data were collected through interviews, and document analysis to evaluate how digital platforms, electronic resources, and automated systems have influenced access, efficiency, and user satisfaction. Findings reveal that digital technologies have enhanced resource accessibility, streamlined cataloguing and circulation processes, and expanded remote service delivery. However, challenges such as digital literacy gaps, infrastructural limitations, and sustainability concerns persist. The study concludes that while digital technologies have significantly improved academic library services, strategic investment in infrastructure, staff training, and user support is essential to maximize their potential. These insights contribute to ongoing discourse on the evolving role of academic libraries in the digital age
dc.description.sponsorshipKenyatta University
dc.identifier.urihttps://ir-library.ku.ac.ke/handle/123456789/32797
dc.language.isoen
dc.publisherKenyatta University
dc.titleDigital Technologies and Their Effects on Resources and Service Delivery in Academic Libraries Post 2020: A Case of Kenyatta University Post Modern Library, Kenya
dc.typeOther
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