Role Of Food Management Systems On Food Safety In 5-Star Rated Hotels In Nairobi City County,Kenya

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dc.contributor.authorOduol, Raphael W.
dc.date.accessioned2021-02-01T08:18:53Z
dc.date.available2021-02-01T08:18:53Z
dc.date.issued2020-03
dc.descriptionA Research Thesis Submitted in Partial Fulfilment for the Degree of Master of Science Degree in the School of Hospitality, Tourism & Leisure Studies of Kenyatta University, March, 2020en_US
dc.description.abstractAilments spread through food remains a common and persistent problem resulting in considerable illness and occasional mortality. The hospitality industry faces a unique set of risk management challenges as it strives to provide services and amenities that guests demand for their travels. Food Safety is important for the wellbeing and safety of hotel guests. In the recent past, there have been press reports of a number of cases related to food borne illness and the increased visibility of such cases highlights food safety in hotels. The purpose of the study was to evaluate the role of food safety management systems on food safety in 5 star hotels in Nairobi City County. The specific objectives were to; evaluate the application of standard food safety systems on food safety in the 5-star hotels in Nairobi City County, determine the effect of compliance to food safety system on food safety in the 5-star hotels in Nairobi City County and establish the effect of implementation of food safety system on food safety in the 5-star hotels in Nairobi City County. The study adopted cross-sectional survey design. Nairobi City County has several classified hotels located conveniently and the research surveyed 5-star hotels. Research instruments used include, questionnaires, interview schedule and observation checklist. For this, food handlers and managers were targeted. Descriptive statistics were used to analyze the data and findings presented in figures, tables, narrative and descriptive forms. Paired t-test results established that there is statistically significant change in provision of safe food as a result of applying food safety practices, complying with food safety procedures and implementing food safety systems. Regression results showed that application of standard food safety systems had a positive and statistically significant relationship with food safety of hotels in Nairobi City County (β=.202, p = .012). It was also established that compliance to food safety system had positive and statistically significant relationship with food safety (β=.214, p = .000). Further, implementation of food safety system had a positive and statistically significant relationship with provision of safe food in Nairobi City County (β=.318, p = .001). From the study findings, it was concluded that application of standard Food safety systems, compliance to food safety system and implementation of food safety system impact the provision of safe food in hotels. From the study findings, it was concluded that application of standard Food safety systems, compliance to food safety system and implementation of food safety system impact the provision of safe food in hotels. The study recommends that regulatory agencies in Nairobi City County focus on a more proactive approach to food safety compliance by records verification rather than product testing and developments in food safety regulation based on HACCP principles spark a move towards a more strict approach to food safety. While Hotels should observe proper food safety handling procedures with close monitoring and supervision of the state of food offered in hotels to ensure the safety of food.en_US
dc.description.sponsorshipKenyatta Universityen_US
dc.identifier.urihttp://ir-library.ku.ac.ke/handle/123456789/21282
dc.language.isoenen_US
dc.publisherKenyatta Universityen_US
dc.subjectFood Management Systemsen_US
dc.subjectFood Safetyen_US
dc.subject5-Star Rated Hotelsen_US
dc.subjectNairobi City Countyen_US
dc.subjectKenyaen_US
dc.titleRole Of Food Management Systems On Food Safety In 5-Star Rated Hotels In Nairobi City County,Kenyaen_US
dc.typeThesisen_US
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