A Comparative Study on Psychological Contract and Affective Commitment of Catering Employees between Public and Private Universities in Nairobi City County, Kenya
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Date
2020-01
Authors
Kamau, Bernard Waweru
Maranga, Vincent
Mugambi, Rahab
Journal Title
Journal ISSN
Volume Title
Publisher
Stratford Peer Reviewed Journals and Book Publishing
Abstract
Psychological contract refers to employee’s perception as the implicit agreement between
themselves and the organization that contains a shared responsibility between the two parties.
It is different from the formal contract as it is implicit. Employee’s commitment is the ability
to internalize and engage in achieving the goals of an organization. The purpose of the study
was to establish and compare relationship on psychological contract and organizational
commitment between public and private universities in Nairobi City County, Kenya,
moderated by employee’s welfare initiatives. The study adopted a descriptive survey design
where a sample size of 50 public and 50 private university catering employees from two
universities in Nairobi City County, Kenya. Data collection instruments were questionnaires
and interview guides. Qualitative data was coded and summarized in compilation sheets for
easier analysis. Quantitative data was analyzed using SPSS with levels of significance
established using paired tests with a cut-off point of p being < or =0.05 at 95% confidence
and significance levels. The findings revealed that x2=18.84 df* = 3 and p=0.000 and 0.001
which are < 0.05, an indication that, there is a significant relationship between psychological
contract and organizational commitment of university catering employees in both public and
private universities in Nairobi City County, Kenya. This means that, psychological contract
can be attributed to organizational commitment of public university catering employees in
Nairobi City County, Kenya
Description
A Research Article in the Journal of Hospitality & Tourism Management
Keywords
Organizational commitment, Psychological contract, Public university, Private university.
Citation
Kamau, B. W., Maranga, V., & Mugambi, R. (2020). A Comparative Study on Psychological Contract and Affective Commitment of Catering Employees between Public and Private Universities in Nairobi City County, Kenya. Journal of Hospitality and Tourism Management, 3(1), 20-39.