Caregivers’ Perceptions of Compassion Ability Among Paediatric Healthcare Providers in Kenyatta National Hospital, Nairobi, Kenya.
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Date
2020
Authors
Wanjohi, Grace W
Maingi, Lydiah
Journal Title
Journal ISSN
Volume Title
Publisher
Contemporary Research Center CRC Publications
Abstract
INTRODUCTION: Compassion fatigue has the potential to impair compassion ability among
paediatric health care providers (PHCPs). Despite the increased number of paediatric patients in the
public hospitals occasioned by improved health services, the impact on PHCPs compassion ability
has not been established.
OBJECTIVES: The primary objective of this study was to describe paediatric caregivers’
perceptions of compassion ability among PHCPs.
METHODS: The study adopted the phenomenological research design. Data collection methods
included unstructured interviews, focused group discussions and narratives. Perceptions of
compassion ability among PHCP were sought from family caregivers of paediatric patients admitted
during the period of study.
RESULTS: 42 caregivers were included in the study. Majority were mothers aged between 21-30
years. The study found that caregivers perceived compassionate care as love and friendliness,
timeliness in treatment, adequate consultation time and getting enough information from their
PHCPs. Compassionate care varied from PHCP to PHCP depending on possession of these
qualities. The PHCPs who had these qualities were viewed as compassionate while those who
lacked them were viewed as uncompassionate.
CONCLUSIONS: Caregivers conceptualize compassionate care as love and friendliness, timeliness
in treatment, adequate consultation time and receiving adequate information concerning their
children. PHCP need to understand these are important components of their services and realize that
caregivers are not just interested in their services but in how these services are delivered.
Description
A research article published in International Journal of Education and Research
Keywords
Compassion, Compassion Fatigue, Compassion Ability, Empathy, Caregiver Perceptions, Burn Out, Treatment Compliance
Citation
Wanjohi, G. W., & Maingi, L. CAREGIVERS’PERCEPTIONS OF COMPASSION ABILITY AMONG PAEDIATRIC HEALTHCARE PROVIDERS IN KENYATTA NATIONAL HOSPITAL, NAIROBI, KENYA.