Effect of Organization Redesign Strategy on Performance of Commercial Banks in Nairobi County, Kenya

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dc.contributor.authorMwangi, Bernice Muthoni
dc.contributor.authorJagongo, Ambrose O.
dc.date.accessioned2021-11-02T12:59:24Z
dc.date.available2021-11-02T12:59:24Z
dc.date.issued2021
dc.descriptionA research article published in Journalof Finance andAccountingen_US
dc.description.abstractThe capping of interest rates by the Central Bank of Kenya in September 2016,led to massive downsizing by commercial banks in Kenya to reduce costs, survive and generate profits. However,by the end of the financial year 2017 when banksthat downsized were releasing their financial reports some banks had made a profit like Kenya Commercial Bank, Cooperative bank, while others including Family bank, Barclays amongothers had made losses. Therefore, it is not clear whether downsizing has a positive ora negative impact on banks’ profitability. The surveylooked at the impact of organization redesign strategy on commercial bank financial performance. A descriptive research design was used.The research targeted12 commercial banks in Kenya. Theresearchtargetedthree managers from each bank in the following categories: senior, middle and supervisorylevel. Therefore, the target respondents were36 managers. A census approach wasadopted since the population size is not large. Data wasgathered using structured questionnairesissued to bank managers. The data collected wasquantitative and wassorted to ensure completeness.Findingsrevealed that organization redesign strategy had a positive and significant effect on commercial bank financial performance in Nairobi County.The study recommends that banks shoulddiversify to increase their income levels. Banks also need to invest more in innovation, agency,and digital banking as the main drivers of bank diversification and distribution channels for banking products. Banks are also encouraged to unite to work together and survive in the market.en_US
dc.identifier.citationMuthoni Mwangi, B., & O. Jagongo, A. . (2021). Effect of Organization Redesign Strategy on Performance of Commercial Banks in Nairobi County, Kenya. Journal of Finance and Accounting, 1(2), 23–33. Retrieved from https://edinburgjournals.org/journals/index.php/journal-of-finance-and-accountin/article/view/53en_US
dc.identifier.issn2789-0201
dc.identifier.urihttps://edinburgjournals.org/journals/index.php/journal-of-finance-and-accountin/article/view/53/46
dc.identifier.urihttp://ir-library.ku.ac.ke/handle/123456789/22913
dc.language.isoenen_US
dc.publisherEdinBurg Journals & Books Publishersen_US
dc.subjectOrganization redesign strategyen_US
dc.subjectPerformanceen_US
dc.subjectCommercial banks in Kenyaen_US
dc.titleEffect of Organization Redesign Strategy on Performance of Commercial Banks in Nairobi County, Kenyaen_US
dc.typeArticleen_US
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