Awareness of Gender Based Violence Interventions by Women of Reproductive Age in Kibera Slums
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Date
2023
Authors
Wanjohi, B. Wairimu
Keraka, Margaret
Mutabazi, Michel
Journal Title
Journal ISSN
Volume Title
Publisher
EdinBurg
Abstract
The deposit-taking Saccos in Kenya have registered an increased amount of non-performing
loans as well as a reduction in liquidity, which have affected their overall financial
performance. There is little research on digital transformation and the financial performance of
recipient pockets. Therefore, this study aims to examine how digital transformation affects the
financial performance of Nairobi-based Saccos. Specific objectives include investigating the
impact of mobile banking, ATM, agency banking, and Internet banking on financial
performance. Financial intermediation theory, agency theory, and transaction cost innovation
theory support this research. Explanatory research is used in this study. The target group
consists of 44 licensed savers. 30 Saccos were included in this study. This study uses secondary
panel data from 2017 to 2021. The method used is panel regression. Regression and correlation
were also employed. The results showed that agency banking (β=0.046817, p<0.05) and
internet banking (β=0.109425, p<0.05) had a positive and significant effect on the financial
performance of Saccos in Nairobi districts. The results also show that mobile banking (β= -
0.00945, p>0.05) and ATM (β=0.072028, p>0.05) have no significant impact on the financial
performance of saccos by taking deposits in cities in Nairobi. The study concluded that the key
factors improving the financial performance of Sacco's deposit beneficiaries in Nairobi District
were agency banking and online banking. This study also concludes that ATMs and mobile
banking have no impact on deposit-taking saccos' financial success. The paper makes
recommendations for enhancing agency banking services for Saccos that accept deposits. The
study also suggests enhancing the online banking system for managing Saccos that accept
deposits. The research also advises the leadership of deposit-taking Saccos to review their
policies on ATMs and mobile banking to identify any potential obstacles to taking appropriate
action.
Description
Article
Keywords
Digital transformation, mobile banking, Automatic Teller Machines, Agency banking services, internet banking, financial performance
Citation
Ogindo, E. A., & Njoka, C. (2023). Digital Transformation and Financial Performance of Deposit Taking Savings and Credit Co-Operatives in Nairobi City County, Kenya. Journal of Finance and Accounting,3(2), 45-56.