Communication barriers that affect the smooth management of public secondary schools in Starehe Division, Nairobi
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Date
2014-01-09
Authors
Muka, J. A.
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Abstract
It is widely recognized that communication is an essential part of management. The
school is a communicating organism whose success is achieved and judged by its
communication system. This then makes communication barriers that affect the smooth
management of secondary schools a center of interest in research. The purpose of this
study was two-fold; to investigate the prevalent communication channels in secondary
schools and to investigate the communication barriers that affect the smooth management
ofsecondaryschoo~.
The population considered was composed of four headteachers of four public secondary
schools in Starehe Division, Nairobi. Teachers and students were also used. They were
selected using simple random sampling. The students were samples from the Forms Two,
Three and Four classes as the Form Ones were still too new to have grasped the nature of
the problems.
Data was collected using questionnaires for the head teacher, teachers and students. Since
communication is a continuous process, the researcher used observation forms to record
aspects of communication that occurred during the visits to the schools. A combination of
these categories of items helped to gather high quality data from the respondents, which
were easier to analyze. The data was analyzed using frequency tables and percentages.
The findings were used to generate conclusions and recommendations.
The study revealed communication barriers that exist in secondary schools. These are;
use of one way communication, infrequent staff meetings, lack of cohesion among
teachers, misinterpretation of information received and use of intimidating language and
tone by the head teacher.
Description
Department of Educational Management Policy & Curriculum Studies, 68p. The LB 3011.K4 M8 2005
Keywords
School management and organization -- Kenya