Influence of tourism marketing strategies on domestic tourists flow patterns to classified hotels and wildlife parks in Nairobi county, Kenya
Loading...
Date
2014
Authors
Thumbi, Pauline Ngima
Journal Title
Journal ISSN
Volume Title
Publisher
Kenyatta University
Abstract
The growth of domestic tourism has led to the realization of the important role of tourism in the
economy. As a result, many countries have taken steps towards the implementation of a variety
of tourist attractions that appeal to the local market. The concept of domestic tourism still sounds
strange to many tourism stakeholders in Kenya yet available information indicates that a
number of Kenyans are engaged in it. Kenya has over the years paid high attention to its
International tourism industry, but the increasing popularity of domestic tourism in other parts of
the world calls for an urgent attention in terms of its marketability within the county. The
purpose of this study is to evaluate the influence of the strategies used in marketing tourism on
domestic tourists flow patterns to classified hotels and wildlife parks in Nairobi County. The
study will be guided by the following specific objectives: to establish the extent of the utilization
of available tourism products in classified hotels and wildlife parks by domestic tourists in
Nairobi County, to determine the effect of branding products on domestic tourism flow patterns
to Classified hotels and wildlife parks, to assess the effect of market segmentation on domestic
tourists flow patterns to classified hotels and wildlife parks and to establish the effect of tourism
products awareness campaigns on domestic tourists flow to classified hotels and wildlife parks
in Nairobi County. Descriptive cross-sectional survey design will be adopted for the study. The
target population for the study will be front office managers of all classified hotels in Nairobi
County, local tourists in selected classified hotels within Nairobi County, public relations
officers of Kenya Wildlife Services and representatives from Kenya Tourism Board (Domestic
Tourism Council). Purposive sampling, simple random sampling and census techniques will be
used to select the respondents. A total of 224 respondents will be selected from different
organizations (constituting 195 local tourists from classified hotels, 2 officers from KWS, 26
front office managers from classified hotels and I representative from the marketing department
of Kenya Tourism Board). Questionnaires and interview schedules will be used as instruments
for data collection. Questionnaires will be used to collect data from the managers of the hotels
and local tourists in the hotels while interview schedules will be used to collect data from key
informants who will be: public relations officers of Kenya Wildlife Services, and representatives
from the Kenya Tourism Board (Domestic Tourism Council). Primary data from the field will
first be edited; Coding will then be done to translate question responses into specific categories.
Coding will be expected to organize and reduce research data into manageable summaries.
Quantitative data will be analyzed using descriptive statistics that will include mean, standard
deviation, frequencies and percentages while thematic analysis will be used to analyze
qualitative data collected using interview schedules. Inferential statistics to be used in this case
will be correlation and regression analysis which will be used to test on the relationship between
the variables of the study. The analyzed data will be presented in form of tables, pie-charts and
bar-graphs as applicable