Effects of Debt Management Practices on Service Delivery among Public Universities in Kenya: A Case Study of Egerton University
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Date
2023-10
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IAJAH
Abstract
Service delivery by universities is paramount
as it implies a sustained supply of a
competent human capital for a country’s
long-term development and prosperity.
Service delivery among public universities in
the country is however at jeopardy, owing to
the massive debts they have been subjected
to, following capitation short falls. In an
effort to service this debt, public universities
in the country have resorted to a range of debt
management practices. It however remains
unexplored in the Kenyan body of
knowledge, how these how these debt
management practices by public universities
influence their service delivery, with
reference to Egerton University. Extant
studies have only explored debt management
either in relation to other variables or study
populations. In light of this, the investigation
sought to establish the effect of asset
liquidation and closure and merger of
satellite campuses on service delivery among
public universities in Kenya. Grounded on
both the Contingency Theory and the New
Public Management theory, this study
employed the descriptive research design. In
this study, the target population included all
public universities in Kenya, who total 40, as
per the Commission for University Education
The accessible population in the present
study totals 1362 and includes top
management, middle management, teaching,
non-teaching and low-level management
staff from Egerton University. A sample size
of 93 is determined, who were sampled by the
stratified sampling (probability) sampling
technique. The major data used in this study
were gathered via a survey form. In the data
processing, both inferential and descriptive
statistics were generated. Inferential statistics
included both Pearson and regression
analysis while descriptive statistics included
frequencies, percentages, means and standard
deviations. Analysis will be conducted with
the aid of the Statistical Packages for Social
Sciences, version 27. The study's conclusions
reveal a complex landscape in which various
debt management strategies impact public
universities in Kenya. Asset liquidation,
while initially attractive, must be approached
cautiously due to potential negative effects
on service delivery. Campus closures and
mergers significantly influence service
quality, highlighting the need for meticulous planning and support during transitions.
Effective debt management policies should
thus prioritize educational quality,
transparency, and stakeholder engagement.
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Citation
Gichoni, E., Njoroge, J. (2023). Effects of debt management practices on service delivery among public universities in Kenya: A Case Study of Egerton University. International Academic Journal of Arts and Humanities, 1(3), 371-392.