Role of Institutional Managers in Quality Assurance: Reflections on Kenya’s University Education.
Loading...
Date
2011-05
Authors
Owino, Gudo Calleb
Ogachi, Oanda Ibrahim
Olel, Maureen A
Journal Title
Journal ISSN
Volume Title
Publisher
Australian Journal of Business and Management Research
Abstract
Universities are accountable to the stakeholders. To justify their continued existence, the managers of these
universities need to guarantee the public that the institutions they lead offer quality teaching, research and
community service. The study investigated how effectively university managers have played their role in quality
assurance. The results indicated that private universities performed better than public universities in
management of quality education. However, public and private universities suffered from interference by
political and religious patronage. The other barrier to provision of effective management for quality assurance
among Kenyan public and private universities was found to be negative ethnicity and nepotism. Kenyan public
universities suffered from insufficient teaching and learning resources and a leadership that did not
satisfactorily engage its stakeholders in decision making. It was recommended that managers of the universities
should deliberately take short term leadership courses to boost their managerial skills as a significant step
towards delivery of quality education.The skills acquired should be sufficient to respond to the challenges of
quality education bedeviling the universities.
Description
A Research Article in the Australian Journal of Business and Management Research
Keywords
Leadership, Management, Quality Assurance
Citation
Owino, G. C., Ogachi, O. I., & Olel, M. A. (2011).Role of Institutional Managers in Quality Assurance: Reflections on Kenya’s University Education.Australian Journal of Business and Management Research