Working conditions and work safety of hotel housekeepers in budget hotels of Eastern region of Ghana

Abstract

Purpose – The purpose of this research paper is to investigate the influence of working conditions on work safety of employees working in housekeeping department with focus on budget hotels located in the Eastern region of Ghana. Design/methodology/approach – the study used cross-sectional descriptive survey desing and employed both quantitative and qualitative approaches of collecting data. Data were analyzed using both descriptive (percentages, means and standard deviations) and inferential statistics (multiple linear regression analysis). Findings – poor wages, inadequate and malfunctioning equipment, and lack of accessible fire exists were found to have negative effect on work safety of hotel housekeepers. Practical implications – Study results provided imperative information for hotel managers to prioritize several attributes, such as safe work place, fair pay, empowerment and effective training, to enhance work safety for employees working in the housekeeping departments of budget hotels.