Moderating Effects of Demographic Variables on the Relationship between Working Conditions and Work Safety among Housekeepers of Budget Hotels
Siaw, Gladys Apreh
Siaw, Nicholas Apreh
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This study seeks to determine the moderating effects of hotel housekeeper demographic variables on the relationship between working conditions and safety among budget hotels in the Eastern Region of Ghana. This is carried out with the aim of promoting occupational health and safety among hotel housekeepers as they are classified among the staff who are most at risk in the hotel industry. The descriptive survey design was used. A total of 393 housekeepers were sampled through simple random sampling technique and their data analysed using the hierarchical regression model. The results indicatethatwhile education and income were not statistically significant moderators in the relationship between working conditions and work safety, age and gender were enhancing moderators in the housekeeping department. This calls for all stakeholders involved in the recruitment and training of housekeepers, especially managers and hoteliers to ensure that the right mix of staff in terms of gender and age are taken into consideration since these variables are critical moderating factors with enhancing effects.