Uncertainty reduction for successful intercultural interaction in Dadaab Refugee Camp
Omoke, Lillian Kemunto
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In this article, I set out to express that conflicts between cultures can reduce significantly if uncertainty is reduced. This uncertainty can be reduced by learning about different people’s cultures and understanding why they behave the way they do. Individuals who learn about others way of life will be less involved in negative stereotyping, prejudices, discrimination and ethnocentrism all of which hurt successful intercultural interaction. Intercultural communication for successful integration should be a concern for all stakeholders in the education sector. School serves as an important socialization agent. It is therefore important to include Intercultural communication as a subject of study at all levels of schooling. Intercultural competence should be treated as a basic skill for all people. Uncertainty reduction by Berger and Calabrese (1975) will be used to qualify that uncertainty reduction is key to intercultural communication. Keywords: Uncertainty Reduction, Intercultural Competence, Intercultural Communication, Stereotyping, Discrimination, Prejudice, Ethnocentrism.