MST-Department of Hospitality Management

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Browsing MST-Department of Hospitality Management by Subject "Catering Employees"

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    Welfare Initiatives and Job Stability of Catering Employees in Selected University Campuses within Nairobi City County, Kenya
    (Kenyatta University, 2020-07) Waweru, Kamau Bernard
    The study aimed to develop a body of knowledge on welfare initiatives applicable in university catering there by informing catering managers, universities management and hospitality human resource departments. The researcher used the descriptive research design as it is timely, cheap and accurate. The study was carried out in 5 out of 46 University campuses in Nairobi City County, Kenya. The study targeted 300 University catering employees and a sample size of 189 respondents was obtained using the Israel‟s (1992) sample size calculation formulae. 5 study areas were selected using simple random sampling while 189 individual respondents were selected using a stratified sampling procedure.Questionnaires with both open and closed ended questions were used to collect the primary data. Out of 189 questionnaires distributed, 152 were fully filled and returned giving a response rate of 80.42%.The generalized regression model results shows that 27.6% of job stability of all the university catering employees is explained by welfare initiatives while 72.4% is explained by other variables. Gender accounts for 10% of the variation of job stability of university catering supervisors. There is a generalized strong significant positive relationship (0.942) between adequacy of welfare initiatives and job stability of all university catering employees.There is a moderate significant positive relationship (P-Value, 0.581) between commitment and job stability of all university catering employees. Welfare initiatives accounts for (26%) of the variation of job stability of university catering subordinates. In conclusion, the current welfare initiatives do not fully address the real needs of universities catering employees. The study therefore recommends that, Universities management should establish staff welfare authorities with representatives from diverse occupational field in order to adequately address employee welfare needs.