RP-Department of Hospitality Management
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Item Influence of Employee Intrinsic Motivations on Career Sustainability in the Travel Agency and Tour Operator Companies in Mombasa County, Kenya(Academia edu, 2019) Kipkosgei, Bitok; Munyiri, Esther Kagure; Nzioka, Alice MueniThis paper aims to move the research field on sustainable careers forward by analyzing the relationship between employee intrinsic motivation and career sustainability among tours and travel companies in Mombasa County, Kenya. Employees with high intrinsic motivations can experience higher career sustainability. However, tours and travel organizations are facing a challenge in holding their intrinsically motivated employees in order to keep trend with the current competition. The study elaborates on core theoretical frameworks useful in understanding of what intrinsic motivation factors contribute to career sustainability. The findings are of particular interest to the public and private sector analysts as it will assist them to monitor accurately the tourism labour market situation using a mixed methods research. A pre-test of the study was carried out through administering questionnaires to ten employees with four human resource managers participating in semi-structured interview schedules. Data collection comprised of interview schedules to twenty human resource managers and administering questionnaires to three hundred and fifty respondents, where three hundred and forty-six (346) fully filled questionnaires were analyzed. The results from this study have shown that intrinsic motivational factors are significantly related to career sustainability among employees in the tours and travel sector. This indicates that for career sustainability to be realized more, employees should be given freedom to make decisions and provided with work tasks that are interesting and challenging to them. Finally, the paper proposes a research agenda that is hoped to spur scholars to examine the topic in more detail in future empirical work.