Browsing by Author "Ohando, Ezekiel Odhiambo"

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    Determinants of employee morale and satisf action among public servants in Kenya: the case of the public service commission (psc)
    (2014) Ohando, Ezekiel Odhiambo
    Employee morale and satisfaction have continued to oscillate up and down in the public service since 1990s despite numerous efforts on reforms that have been undertaken by the government on leadership, management, human resource policies, employee perception, training and development and salary and pay structure which contributes immensely on positive morale and satisfaction. The study investigated the determinants of staff morale and satisfaction among public servants in Kenya with a case study of the Public Service Commission. The study was based on primary data collected that gave each respondent an equal chance of selection from the population that represented staff at Public Service Commission. Data was analysed using descriptive and inferential statistics that provided information on estimations, association description, relationship of data and prediction. The descriptive survey method targeted the population of 209 respondents where a sample of 63 was drawn and self-administered questionnaire was used to gather data. A 5 point Likerts scale was used to measure respondents' morale and satisfaction. The target population was stratified into six departments at the Public Service Commission. The descriptive research adopted in this study aimed at collecting information from the respondents on nature of work, employee perception, work conditions, management style, policies, and competitive factors forcing change, needs, expectations and attitude of employee and employer. The data was coded, analysed using SPSS package, cleaned. Responses were grouped into categorical variables for analysis purposes using descriptive and inferential statistics. The researcher then used inferential statistics to estimate numerical characteristics of data, described association within data using regression analysis to communicate research findings. The study found out that despite many studies by early theorists of morale and satisfaction on determinants that contribute to acceptable level of job satisfaction and morale, employee unrest persisted. Factors that affected morale and satisfaction included leadership, management, salary structure, policies on reward, training and work environment. The study concluded that morale and satisfaction are psychological and tend to support unrests with undesirable consequences of absenteeism, complaints, frustrations, errors and lack of discipline on parts of employees. On the other hand employers need to promote employee needs to be in tune with organizational goals and provide adequate compensation to its employee using sound policies. Morale building should be two way and show concern for both employer and employee. When structures like organization and salary are undertaken ownership from both parties need to be agreed upon as strategy for building of high morale and satisfaction in the organization.
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    Health Infrastructure and Implications on Provision of Health Care Services to Nurses and Medium Level Bureaucrats in Health Facilities in Siaya County and Nationally, Kenya
    (Journal of African Interdisciplinary Studies, 2024) Ohando, Ezekiel Odhiambo; Minja, David; Muna, Wilson
    Contemporary bureaucracy health infrastructure dimensions involve (hospitals facilities, operating electrical and internet connections, equipment, tools, ambulances, medical supplies and medium level bureaucrats; roads, refrigeration for medicines, vaccine and blood; clean water, sanitation, medium level bureaucracy and medium level autonomous bureaucrats) having implications on provision of accessible and affordable nursing health services in Siaya county hospitals and nationally. Management, health medium level bureaucracy and bureaucrats continues to face evolving challenges owing to dynamic nature of environment and dilapidated health facilities countrywide. Challenges health industry face is medium level bureaucrats driven satisfaction and commitment critical for coping up with eternally fluctuating and evolving respectable environment for realization of goals and objectives through infrastructure facility implications while remaining competitive in health sector. Health medium level bureaucracy should uphold efficacy, desirable production, job commitment through respectable working environment and medicines access to patients’ contrary to facilities referring patients to private pharmacies. Electricity connectivity, accessible roads, medical supplies, refrigeration, water and internet coverage significantly impact health care service positively enhancing efficacy from staff riding on job satisfaction. The objective of this paper is to analyze the implication of infrastructure and working environment on bureaucrats’ job satisfaction while providing patients care and implication of infrastructure nationally. The study employed quantitative and qualitative methodology covering public health facilities in Siaya county and cross-sectional study to cover referral hospitals. Data was collected using self-administered questionnaire, adopted and validated for study targeting a population of 500 nurses in level four and five hospitals in Siaya county. Stratified random sampling using Krejcie & Morgan 1970 was used to select 217 sample from the population of 500 nurses and health medium level bureaucrats in level four and five hospitals. The findings revealed that infrastructure encompassing good roads, electricity connectivity working 24 hours daily, internet coverage, medical supplies accessible to patients promoting and supporting optimal health wellbeing while permitting autonomous medium level bureaucrats enjoy their job satisfaction on optimum health care service. The study concluded that realization of adequate health infrastructure and respectable working environment resulted to medium level bureaucrat’s optimization of work satisfaction affecting optimal health care services of nurses and medium level bureaucrats in health facilities in Siaya County and nationally in Kenya. This paper shall benefit the citizens by encouraging them to contribute more towards enhancing healthcare growth, secured job satisfaction, retention, health welfare and autonomous motivated staff deriving their deserved job satisfaction helping their personal growth and development.