Browsing by Author "Namande, Wekalao"

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    Knowledge Management and Organizational Performance: Case of Muran’ga County Government, Kenya
    (International Academic Journal of Information Sciences and Project Management, 2026-03) Maragwa, Jemmimah Wangechi; Namande, Wekalao
    County governments play a pivotal role in formulating and implementing practices that enhance stakeholder and citizen satisfaction. With the increasing emphasis on knowledge management as a driver of efficiency, transparency, and service delivery, this study assessed how knowledge management influences the performance of Murang’a County Government, Kenya. Specifically, it examined knowledge management practices. The study adopted a descriptive research design, analyzing responses from employees across different levels of the county government. Murang’a County was selected as the study site, with a target population of 300 employees comprising senior managers, middle-level managers, and general staff. Using Nassiuma’s (2015) formula and stratified random sampling, a sample size of 144 respondents was determined. This sample included 15 senior managers, 35 middle-level managers, and 94 employees. Data were collected using questionnaires and interviews and was analyzed using descriptive statistics and content analysis. The regression analysis was carried out to investigate the joint effect of knowledge management practices on county performance. The findings revealed that while Murang’a County Government has made significant strides in publicizing information, sharing data, and integrating information and communication technology systems, gaps remain in the consistent application and institutionalization of knowledge management processes. Regression analysis indicated that knowledge management practices had a positive and significant effect on performance, whereas managerial capacity and knowledge application showed negative but significant effects, highlighting possible implementation bottlenecks. Correlation analysis revealed weak associations, suggesting the need for stronger alignment of knowledge management with organizational priorities. The study concludes that effective knowledge management has the potential to enhance county performance, but fragmented strategies limit its impact. It recommends that county leadership embed knowledge management into strategic planning, policymakers institutionalize supportive frameworks, employees foster a stronger knowledge-sharing culture, and researchers further investigate sectoral knowledge management applications. Collectively, the study underscores that knowledge management, when coherently integrated, can significantly improve county-level performance and service delivery.
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    The Type of Knowledge Being Shared and its Effect on Organizational Growth at Kenyatta National Hospital, Nairobi County Kenya
    (Journal of Multidisciplinary Engineering Science and Technology, 2022-11) Nyambaso, Elvinah Kerubo; Namande, Wekalao
    Organizational growth of health sector in Kenya have not been exceptional in the challenges that face human resource management which among them is the patients complains on poor service delivery, lack of medical equipment, shortage of drugs, poor reputation that arises from malfunctioning Knowledge sharing strategies among others on the staff members. This study thus seeks to investigate the effect of knowledge sharing on the organizational growth of Kenyatta National Hospital. The study research objective was to determine the effect of the types of knowledge shared on organizational growth at Kenyatta National Hospital. The study was guided by Healthcare Knowledge-Sharing Model. The study used descriptive survey research design. The target population of the study was 200 respondents and sample size of 133 was used. The respondents of the study include 100 members of the staff who work at the hospital (5 doctors, 70 nurses, 5 laboratory technicians, 6 pharmacists, 7 clinical officers, 3 human resource staff & 4 nutritionists) and 100 patients. Quantitative data were analysed using both descriptive and inferential statistics. Descriptive statistics included frequencies, percentages, means, and standard deviation. Inferential statistics was analyzed using correlation and multiple linear regressions. Qualitative data was analysed thematically. Pearson Product Moment Correlation Coefficient and regression analysis was used in order to test the relationship between the dependent and independent variables. The study is significant as it helps address knowledge sharing, which is one of the most pertinent issues affecting organizational growth for hospitals and in particular Kenyatta National Hospital. The study is also important as it helps incorporate theories related to knowledge sharing and organizational growth. The study results showed that the types of knowledge commonly used at the Hospital is explicit knowledge sharing, organizational knowledge sharing, and provider knowledge sharing. In conclusion the type of knowledge being shared has a positive and statistically significant effect on organizational growth.