Browsing by Author "Mwangi, Roseanne Wambui"
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Item Strategic Implementation and Organizational Performance of Deposit Taking Savings and Credit Cooperative Societies in Nairobi City County, Kenya(International Journal of Business Management, Entrepreneurship and Innovation, 2024-02-21) Mwangi, Roseanne Wambui; Murigi, ElishibaThis study sought to establish the influence of strategic implementation on organizational performance of Deposit Taking SACCOs in Nairobi City County, Kenya. The specific objectives of the study were to determine the influence of strategic competence, strategic direction, organization structure and strategic communication on organizational performance of Deposit Taking SACCOs in Nairobi City County. The study was grounded on several theories including Resource Based View theory, Game theory, General systems theory, and Contingency Theory. The study employed a descriptive research design. The target population was the 42 Deposit Taking SACCOs in Nairobi City County. There were 272 management (top, and middle) staffs working in the head offices of the DT-SACCOs. This research used both convenient and stratified random sampling. From the population of 272, a sample of 30% was selected. This generated a sample of 81 respondents. This study mainly relied on primary data collected using a semi-structured questionnaire. The pilot study was conducted using eight (8) respondents drawn from SACCOs in Machakos County. Machakos County was selected due to its convenience and suitability to portray the characteristics of the target population. Internal consistency method was tested using Cronbach’s Alpha test while validity was ensured by seeking lecturer’s opinions on the face validity of the research instrument. The researcher administered the survey questionnaires to the staff in DT- SACCOs in Nairobi City County. The data gathered was entered, cleaned, and analyzed using SPSS (Version 25). Descriptive analysis included frequencies, percentages, means and standard deviations. Multiple linear regression model was used to measure the relationship between the study variables. Tables were used to summarize responses for further analysis and facilitate comparison. The study found that strategic competence affects the performance of DT- SACCOs to a moderate extent. Technical knowledge, roles and task involvement, technological knowledge and job training influences the performance of DT SACCOs to great extents. The study found that strategic direction influences the performance of DT- SACCOs to a great extent. Mission, vision, planning and execution and that goals and objectives play great roles on the performance of the DT SACCOs. From the study, organizational structure influences the performance of DT SACCOs to a great extent. Task allocation and coordination, chain of command, teamwork and strategic communication were found to affect the performance of DT SACCOs to great extents. The study found that strategic communication influences the performance of DT SACCOs to a moderate extent. The study concludes that strategic competences, strategic direction, organizational structures and strategic communication have great influence on the performance of DT-SACCOs.Item Strategic Implementation and Performance of Deposit Taking Savings and Credit Cooperative Societies in Nairobi City County, Kenya(Kenyatta University, 2024-06) Mwangi, Roseanne WambuiThe ever-changing operating environment and dwindling performance have forced organizations to craft superior strategies to help them remain successful. The implementation of strategy is not an easy task and some of the key drivers of strategy implementation and performance are organization structure, strategic communication, strategic direction and strategic competence. There exist discrepancies in the findings of previous studies with regard to influence of strategy implementation on performance of financial sector organizations. The current study sought to establish the influence of strategic implementation on performance of Deposit Taking SACCOs in Nairobi City County, Kenya. The specific objectives were to determine the influence of strategic competence, strategic direction, organization structure and strategic communication on performance of Deposit Taking SACCOs in Nairobi City County. This study was grounded on Resource Based View (RBV) theory, Game theory, General systems theory, and Contingency Theory. This study employs a descriptive research design. The target population included the management working in the head offices of the 42 Deposit Taking SACCOs in Nairobi City County. There were 272 management (top, and middle) staffs working in the head offices of these SACCOs in Nairobi. This research used both convenient and stratified random sampling. The sample size was 81 respondents. Primary data was collected using semi -structured questionnaire. Pilot study was conducted using eight (8) respondents drawn from SACCOs in Machakos County. Internal consistency method was tested using Cronbach’s Alpha test while validity was ensured by seeking lecturer’s opinions on the face validity of the research instrument. Descriptive analysis included descriptive statistics like frequencies, percentages, means and standard deviations. A multiple linear regression model was used to measure the relationship between the independent variables and the dependent variable. The study established that there was a positive and significant relationship between strategic competence, strategic direction, organizational structure and strategic communication and the performance of Deposit Taking SACCOs in Nairobi City County, Kenya. The study concludes that SACCOs with strong strategic competence are able to make informed decisions that are aligned with their overall goals and objectives. A well-defined strategic orientation can help Deposit-Taking SACCOs in Nairobi City County to effectively navigate the competitive financial services market, attract and retain members, and achieve sustainable growth. The way in which a SACCO is structured can have a significant impact on its ability to effectively manage its operations, attract and retain members, and ultimately achieve its financial goals. Effective communication strategies enable SACCOs to build strong relationships with their members, attract new customers, and enhance their overall performance. The study recommends that Deposit Taking SACCOs should tailor their products and services to better meet the demands of their members. The SACCOs should conduct a comprehensive market analysis in which they operate, including identifying key competitors, understanding customer needs and preferences, and identifying potential growth opportunities. The SACCOs should strengthen their governance and leadership by ensuring that the SACCO has a strong and effective board of directors and management team in place. One approach is to actively engage with stakeholders, including SACCO members, regulators, government officials, and the general public and also to enhance the reporting and disclosure practices of Deposit Taking SACCOs.